Great Customer Service I signed up in order to supplement an ID protection service I already had. The site is easy to navigate and informational. I received a couple alerts and panicked. I then called their very helpful CS phone line and the staff was VERY HELPFUL and the call was answered QUICKLY. The rep walked me through everything: explained the nature of the alert, how to dismiss it since it was nothing to worry about, and what to do in the future. The rep was very knowledgeable and easy to understand.

Still too early - updated on 6/30/2023 Updated 6/30/2023: The response from DomiDocs made no sense. I haven't been in touch with anyone from their team! I also haven't received any monthly "reports" since the first one. It's hard to believe they're actually monitoring my property in case anyone has tried any shenanigans. It's actually too early to rate this service, as I've had it for only 3 weeks, and anything could happen down the road. However, I do not know why they are asking questions about the residents of the property and they do not answer comments/questions submitted via their web Contact Form.

Shari Shari, my customer service contact, answered all my questions and was patient in listening to my reasons for wanting fraud protection for my house. She called me back the following day after I got the Homelock coverage. She kept her promise to call back the next day which shows integrity and following through on a promise.

Peace of Mind, Organization of Information Aside from the peace of mind knowing the activity surrounding my home is being monitored, the website provides a place to store and access all of the pertinent information about the home--everything from the name of your plumber to county, insurance, mortgage, etc.--stuff you don't even think about (until you need it!).

Thiago was knowledgeable and helpful Thiago was knowledgeable and helpful. He answered all my questions. A kind and caring individual who immediately assisted with a phone call. Thank you!