Worst Customer Service Experience ever… Worst Customer Service Experience ever had from this host ! Department : Sales How can we help? : Hi, Why do i have to submit my Government or Credit Card picture ? if you have got this wrong the credit card is registered to the same address which is on my account [22:50] Tomoyo has joined the conversation [22:50] Tomoyo: That is our process for identiy verification. [22:51] Waqar Ahmed: Nope, I don't need to submit those docs not knowing how you handle privacy [22:51] Waqar Ahmed: if this was coming from an IP which is not in the same region where is purchase is made it make sense but no in this case [22:51] Tomoyo: That is your choice. [22:52] Tomoyo: I do wish you luck in purchasing with other providers. [22:52] Waqar Ahmed: Great, this is definitely going on webhostingtalk review.Thanks [22:53] Tomoyo has left the conversation

MDD hosting are the best hosts around MDD hosting are the best hosts around and their customer support is second to none. I had no experience in web-based stuff and I'm learning little by little, but I wouldn't have gotten anywhere without their help and support. They're always unbelievably helpful, I've never had a question that they haven't been able to answer. Their knowledge genuinely amazes me, as does their response time to queries - they're always extremely quick to answer. I 100% recommend MDD, they're amazing!

Excellent hosting and support I've done business with MDD for over 7 years now. They always provide support par excellence. Nice guys, never get perturbed or upset by my stupid questions about things that have no relevance to their hosting. Pricing is excellent and they honor it. They always provide solutions for me, whether it's migrating to a new server or changing features. I can't imagine doing business with another host now.

The only web hosting service you'll ever need. I've been using MDD Hosting for more years than I can remember and I've never had a reason to even consider leaving. Their servers are stable, fast, and easy to configure. But their customer service is what really sets them apart. If I log a support ticket, I'd be shocked if it took them more than 5 minutes to reply. I usually hear back within minutes, and issues always get solved quickly. I hope they never sell their service to a bigger provider, because they are amazing.

Upgraded a PHP version and had an issue - resolved! Upgraded a PHP version, and had a server configuration change that affected some code. Wrote a ticket and got a reply within minutes that was very helpful in resolving the issue. Within 15-20 minutes the issue was isolated and a fix generated that worked out great, and improved security for the site. MDD hosting staff has been a great help over the many years I've had websites with them.