Sean, City of Albany
GBGreat support MDD support provides really fast, helpful assistance. I appreciate all the help they have given us, as we work to spin up a new VPS to replace our self-hosted City website. It's a steep learning curve, but support has been really patient.
KickBack
GRVery pleased Have been their customer for around 9 years. Support is consistently super fast and has been for the whole 9 years. I usually get a reply in a couple of minutes (yes... a couple of minutes) which typically solves my problem. Our website is very responsive, the prices are good. The one time (in 9 years...) something bad happened they handled it great, if anything I feel even safer now. We used to use bigger and more famous hosts and it was a constant source of anxiety, as something was always going wrong and support would take days and usually reply with generic nonsense. I mean I know it's a marketing cliche, but whatever: moving to mddhosting did make our hosting experience completely stress free. Can't recommend them enough.
Jay M
CAAmazing Tech Support at MDDHosting The tech support at MDDHosting is amazing. They solve complex problems quickly and typically respond within minutes. I have tried many other hosting providers, yet MDDHosting stands out above the rest.
Jim Sutton
GBUpgraded a PHP version and had an issue - resolved! Upgraded a PHP version, and had a server configuration change that affected some code. Wrote a ticket and got a reply within minutes that was very helpful in resolving the issue. Within 15-20 minutes the issue was isolated and a fix generated that worked out great, and improved security for the site. MDD hosting staff has been a great help over the many years I've had websites with them.
Robert M
GBSupport when you need it! I had a particular problem with my website I was unable to resolve. I contacted Tech support and asked if this was something they could help me with. A work ticket was created and I was contacted by a support tech who quickly addressed the issue and resolved it. I have been with MDD Hosting for several years and they have always been responsive to my needs. I heartily recommend it.