Support when you need it! I had a particular problem with my website I was unable to resolve. I contacted Tech support and asked if this was something they could help me with. A work ticket was created and I was contacted by a support tech who quickly addressed the issue and resolved it. I have been with MDD Hosting for several years and they have always been responsive to my needs. I heartily recommend it.

Excellent hosting company I have been with MDD Hosting a long time and their service is always great. Anytime I needed anything related to my accounts there were right there to help and have even suggested options at times that I hadn't thought about. They care about their customers and are always quick to answer support/sales tickets.

Very pleased Have been their customer for around 9 years. Support is consistently super fast and has been for the whole 9 years. I usually get a reply in a couple of minutes (yes... a couple of minutes) which typically solves my problem. Our website is very responsive, the prices are good. The one time (in 9 years...) something bad happened they handled it great, if anything I feel even safer now. We used to use bigger and more famous hosts and it was a constant source of anxiety, as something was always going wrong and support would take days and usually reply with generic nonsense. I mean I know it's a marketing cliche, but whatever: moving to mddhosting did make our hosting experience completely stress free. Can't recommend them enough.

Worst Customer Service Experience ever… Worst Customer Service Experience ever had from this host ! Department : Sales How can we help? : Hi, Why do i have to submit my Government or Credit Card picture ? if you have got this wrong the credit card is registered to the same address which is on my account [22:50] Tomoyo has joined the conversation [22:50] Tomoyo: That is our process for identiy verification. [22:51] Waqar Ahmed: Nope, I don't need to submit those docs not knowing how you handle privacy [22:51] Waqar Ahmed: if this was coming from an IP which is not in the same region where is purchase is made it make sense but no in this case [22:51] Tomoyo: That is your choice. [22:52] Tomoyo: I do wish you luck in purchasing with other providers. [22:52] Waqar Ahmed: Great, this is definitely going on webhostingtalk review.Thanks [22:53] Tomoyo has left the conversation

I simply can’t say enough good thing… I simply can’t say enough good thing about this hosting company. I need help with things which I feel is beyond what I can expect from a hosting company and MDD, the few times I need their help, are always there, and extremely quickly. All the other stuff like uptime, servers running etc is also 100%.