Worst Customer Service Experience ever… Worst Customer Service Experience ever had from this host ! Department : Sales How can we help? : Hi, Why do i have to submit my Government or Credit Card picture ? if you have got this wrong the credit card is registered to the same address which is on my account [22:50] Tomoyo has joined the conversation [22:50] Tomoyo: That is our process for identiy verification. [22:51] Waqar Ahmed: Nope, I don't need to submit those docs not knowing how you handle privacy [22:51] Waqar Ahmed: if this was coming from an IP which is not in the same region where is purchase is made it make sense but no in this case [22:51] Tomoyo: That is your choice. [22:52] Tomoyo: I do wish you luck in purchasing with other providers. [22:52] Waqar Ahmed: Great, this is definitely going on webhostingtalk review.Thanks [22:53] Tomoyo has left the conversation

The only web hosting service you'll ever need. I've been using MDD Hosting for more years than I can remember and I've never had a reason to even consider leaving. Their servers are stable, fast, and easy to configure. But their customer service is what really sets them apart. If I log a support ticket, I'd be shocked if it took them more than 5 minutes to reply. I usually hear back within minutes, and issues always get solved quickly. I hope they never sell their service to a bigger provider, because they are amazing.

I have dealt with Hosting companies over the years... I have dealt with domains for MANY years, but it wasn't until I FINALLY found a GREAT HOST that was truly reliable with wicked fast Responses from Support. That's MDD Hosting. I won't tell you how many other (cheap) hosts I tried before I found MDD. The slightly higher fees GREATLY outweigh having to deal with incompatibility issues, downtime and irate customers. I HIGHLY recommend MDD. You will not be disappointed.

It is soo rare we find such nice and… It is soo rare we find such nice and moral people. They are gems! Been with them for 7+yrs. They have Always replied quickly + solved every problem we've had with our website. They will reply via your email or you can go to their site personally. They are #1...and we tried quite a few. :-)

Great support MDD support provides really fast, helpful assistance. I appreciate all the help they have given us, as we work to spin up a new VPS to replace our self-hosted City website. It's a steep learning curve, but support has been really patient.