Waqar Ahmed
GBWorst Customer Service Experience ever… Worst Customer Service Experience ever had from this host ! Department : Sales How can we help? : Hi, Why do i have to submit my Government or Credit Card picture ? if you have got this wrong the credit card is registered to the same address which is on my account [22:50] Tomoyo has joined the conversation [22:50] Tomoyo: That is our process for identiy verification. [22:51] Waqar Ahmed: Nope, I don't need to submit those docs not knowing how you handle privacy [22:51] Waqar Ahmed: if this was coming from an IP which is not in the same region where is purchase is made it make sense but no in this case [22:51] Tomoyo: That is your choice. [22:52] Tomoyo: I do wish you luck in purchasing with other providers. [22:52] Waqar Ahmed: Great, this is definitely going on webhostingtalk review.Thanks [22:53] Tomoyo has left the conversation
xoxo
GBExcellent hosting and support I've done business with MDD for over 7 years now. They always provide support par excellence. Nice guys, never get perturbed or upset by my stupid questions about things that have no relevance to their hosting. Pricing is excellent and they honor it. They always provide solutions for me, whether it's migrating to a new server or changing features. I can't imagine doing business with another host now.
Jay M
CAAmazing Tech Support at MDDHosting The tech support at MDDHosting is amazing. They solve complex problems quickly and typically respond within minutes. I have tried many other hosting providers, yet MDDHosting stands out above the rest.
Tony M
GBThe only web hosting service you'll ever need. I've been using MDD Hosting for more years than I can remember and I've never had a reason to even consider leaving. Their servers are stable, fast, and easy to configure. But their customer service is what really sets them apart. If I log a support ticket, I'd be shocked if it took them more than 5 minutes to reply. I usually hear back within minutes, and issues always get solved quickly. I hope they never sell their service to a bigger provider, because they are amazing.
Mikael Sidenius
MXI simply can’t say enough good thing… I simply can’t say enough good thing about this hosting company. I need help with things which I feel is beyond what I can expect from a hosting company and MDD, the few times I need their help, are always there, and extremely quickly. All the other stuff like uptime, servers running etc is also 100%.