Waqar Ahmed
GBWorst Customer Service Experience ever… Worst Customer Service Experience ever had from this host ! Department : Sales How can we help? : Hi, Why do i have to submit my Government or Credit Card picture ? if you have got this wrong the credit card is registered to the same address which is on my account [22:50] Tomoyo has joined the conversation [22:50] Tomoyo: That is our process for identiy verification. [22:51] Waqar Ahmed: Nope, I don't need to submit those docs not knowing how you handle privacy [22:51] Waqar Ahmed: if this was coming from an IP which is not in the same region where is purchase is made it make sense but no in this case [22:51] Tomoyo: That is your choice. [22:52] Tomoyo: I do wish you luck in purchasing with other providers. [22:52] Waqar Ahmed: Great, this is definitely going on webhostingtalk review.Thanks [22:53] Tomoyo has left the conversation
Sean, City of Albany
GBGreat support MDD support provides really fast, helpful assistance. I appreciate all the help they have given us, as we work to spin up a new VPS to replace our self-hosted City website. It's a steep learning curve, but support has been really patient.
Jay M
CAAmazing Tech Support at MDDHosting The tech support at MDDHosting is amazing. They solve complex problems quickly and typically respond within minutes. I have tried many other hosting providers, yet MDDHosting stands out above the rest.
Mary
GBIt is soo rare we find such nice and… It is soo rare we find such nice and moral people. They are gems! Been with them for 7+yrs. They have Always replied quickly + solved every problem we've had with our website. They will reply via your email or you can go to their site personally. They are #1...and we tried quite a few. :-)
Cherlyn Chong
SGSo good that I'm reviewing them again! I don't know if a 2nd review counts, but MDD has helped me SO effectively with so many of my site's WordPress problems that anyone would truly be losing out NOT to sign up with them! Their support is intelligent, prompt, humble, generous and just UNPARALLELED. Their hosting prices are already completely reasonable, but add their support and it's just priceless. Truly grateful for them, and I'll be sticking with them for years to come.