Matthew
IEMDD hosting are the best hosts around MDD hosting are the best hosts around and their customer support is second to none. I had no experience in web-based stuff and I'm learning little by little, but I wouldn't have gotten anywhere without their help and support. They're always unbelievably helpful, I've never had a question that they haven't been able to answer. Their knowledge genuinely amazes me, as does their response time to queries - they're always extremely quick to answer. I 100% recommend MDD, they're amazing!
Ema P
SIExcellent support MDDHosting support consistently impresses us when something goes wrong, they are usually able to diagnose and fix it very quickly. They also handle our questions skillfully with the patients. When you have exhausted your options, having a good hosting company to give you advice and help is priceless. Thank you MDDHosting.
Sean, City of Albany
GBGreat support MDD support provides really fast, helpful assistance. I appreciate all the help they have given us, as we work to spin up a new VPS to replace our self-hosted City website. It's a steep learning curve, but support has been really patient.
Jim Sutton
GBUpgraded a PHP version and had an issue - resolved! Upgraded a PHP version, and had a server configuration change that affected some code. Wrote a ticket and got a reply within minutes that was very helpful in resolving the issue. Within 15-20 minutes the issue was isolated and a fix generated that worked out great, and improved security for the site. MDD hosting staff has been a great help over the many years I've had websites with them.
Waqar Ahmed
GBWorst Customer Service Experience ever… Worst Customer Service Experience ever had from this host ! Department : Sales How can we help? : Hi, Why do i have to submit my Government or Credit Card picture ? if you have got this wrong the credit card is registered to the same address which is on my account [22:50] Tomoyo has joined the conversation [22:50] Tomoyo: That is our process for identiy verification. [22:51] Waqar Ahmed: Nope, I don't need to submit those docs not knowing how you handle privacy [22:51] Waqar Ahmed: if this was coming from an IP which is not in the same region where is purchase is made it make sense but no in this case [22:51] Tomoyo: That is your choice. [22:52] Tomoyo: I do wish you luck in purchasing with other providers. [22:52] Waqar Ahmed: Great, this is definitely going on webhostingtalk review.Thanks [22:53] Tomoyo has left the conversation