Upgraded a PHP version and had an issue - resolved! Upgraded a PHP version, and had a server configuration change that affected some code. Wrote a ticket and got a reply within minutes that was very helpful in resolving the issue. Within 15-20 minutes the issue was isolated and a fix generated that worked out great, and improved security for the site. MDD hosting staff has been a great help over the many years I've had websites with them.

Support when you need it! I had a particular problem with my website I was unable to resolve. I contacted Tech support and asked if this was something they could help me with. A work ticket was created and I was contacted by a support tech who quickly addressed the issue and resolved it. I have been with MDD Hosting for several years and they have always been responsive to my needs. I heartily recommend it.

simply the best - fast, helpful, responsive support Every single time I contact MDD support with a question about my website, I get an incredibly fast response that directly addresses my question. The issue I asked about tonight was answered literally within 2 minutes. MDD support is always fast and super helpful, and they go above and beyond to offer suggestions that reduce the chance that I'll run into a problem again. They're simply the best.

Excellent hosting and support I've done business with MDD for over 7 years now. They always provide support par excellence. Nice guys, never get perturbed or upset by my stupid questions about things that have no relevance to their hosting. Pricing is excellent and they honor it. They always provide solutions for me, whether it's migrating to a new server or changing features. I can't imagine doing business with another host now.

Great support MDD support provides really fast, helpful assistance. I appreciate all the help they have given us, as we work to spin up a new VPS to replace our self-hosted City website. It's a steep learning curve, but support has been really patient.