Support when you need it! I had a particular problem with my website I was unable to resolve. I contacted Tech support and asked if this was something they could help me with. A work ticket was created and I was contacted by a support tech who quickly addressed the issue and resolved it. I have been with MDD Hosting for several years and they have always been responsive to my needs. I heartily recommend it.

I simply can’t say enough good thing… I simply can’t say enough good thing about this hosting company. I need help with things which I feel is beyond what I can expect from a hosting company and MDD, the few times I need their help, are always there, and extremely quickly. All the other stuff like uptime, servers running etc is also 100%.

5 years and then some! Was introduced to MDD over 5 years ago. Started with the cheapest Shared hosting packages I could afford at the time but the stellar customer service and the confidence that MDD will have your back should you screw up, made me stay all these years. Eventually now my business is completely reliant on MDD's services and we only recommend the same to our clients as well.

Worst Customer Service Experience ever… Worst Customer Service Experience ever had from this host ! Department : Sales How can we help? : Hi, Why do i have to submit my Government or Credit Card picture ? if you have got this wrong the credit card is registered to the same address which is on my account [22:50] Tomoyo has joined the conversation [22:50] Tomoyo: That is our process for identiy verification. [22:51] Waqar Ahmed: Nope, I don't need to submit those docs not knowing how you handle privacy [22:51] Waqar Ahmed: if this was coming from an IP which is not in the same region where is purchase is made it make sense but no in this case [22:51] Tomoyo: That is your choice. [22:52] Tomoyo: I do wish you luck in purchasing with other providers. [22:52] Waqar Ahmed: Great, this is definitely going on webhostingtalk review.Thanks [22:53] Tomoyo has left the conversation

Excellent hosting company I have been with MDD Hosting a long time and their service is always great. Anytime I needed anything related to my accounts there were right there to help and have even suggested options at times that I hadn't thought about. They care about their customers and are always quick to answer support/sales tickets.