incredible support I have been using Indifferent Broccoli for a good while now, and the best thing about them is honestly how human it is. The support is never an unhelpful bot and they are crazy fast to respond (for human support). They never try to cheat people out of money, and their UI is pretty nice. My only thing issue wise is that the website struggle when you try and change something big. But it makes sense since it is a website (and also there are fixes and work arounnds).

Easy Setup for Non-Tech Savvy People I was recommended Indifferent Broccoli from a member in a Valheim Discord server for ease of setup, stable performance and reasonable cost. I can say that as someone who has no idea what they're doing with a server, it is super easy to set up and get playing with friends. I will continue to use I.B. as long as we're still playing as a group!

Terrible Spent most of the month trying to get customer support. Sure there was support, but it usually take a long time due to limited staff. Additionally, their "saves" and "guides" are useless. Resulted in my server getting deleted twice

Overall Good Experience I've used their servers for Project Zomboid, The Front and Pal World. Before Palworld I had a great experience with minimal issues. Any issues that arose were dealt with relatively quickly. Now After Palworld I watched their discord blow up and it tripled in population. So for 2 weeks everything slowed down customer service wise do to this craziness. Still I received help or advice from their staff on 3 different occasions during this period. It may have taken time but they did get around to helping.

Fantastic support, great company I have been using Indifferent Broccoli for a few years hosting Minecraft, Valheim, and now PalWorld. They have great and responsive customer service and they will always respond to your questions. Sometimes things happen, especially when a game is new and suddenly very popular. But they have always been able to maintain access to the servers and get them back up very quickly if something does crash. I cannot recommend them highly enough.