Good, but experienced a nasty crash The website says "Many hosts make bold "claims" about uptime, but usually, this is just marketing and promotion. Uptime is something that we're absolutely fanatical and extremely proud about.", so it's a bit ironic that after only a few days of playing on the server, there was a major crash that resulted in ~3 hours of downtime. Plus several more hours of lost progress due to rolling back to an earlier state. But we were compensated for this and other than that, the server has been working fine :)

Customer Service was prompt and… Customer Service was prompt and comprehensive, had my server back up in no time.

Easy to use website Easy to use website. Can manage your server and plan all very conveniently and without hassle. Support has always been very helpful and nice. I've been using meloncube for a few years now after some bad experiences with other hosting sites, and don't plan on leaving anytime soon!

The most amazing support team ever! The most amazing support team ever! I have never experienced such quick and amazing support team as the team at MelonCube. They were quick and informative with all of their answers, and also managed to intervene and sort things out for me on their end when I couldn't do it myself! Thomas P was amazing, they worked with me for over 5 hours straight to ensure I got what I needed! Worth every penny! I even did a test and messaged other support teams on other sites to compare their response time and they were all over 2hours! longest MelonCube took was 30minutes and that's when they were sorting something out for me. Can not recommend them enough, especially Thomas P :)

Really quick and helpful customer… Really quick and helpful customer support. They were able to help me with server problems really quickly and I was able to continue playing on my server again, with no problems.