I paid for my Xfinity iPhone 13 to be… I paid for my Xfinity iPhone 13 to be unlocked. Was told it would be up to 10 business days to unlock but most likely would be much sooner. I inquired after 10 business days why phone still hadn’t been unlocked and a week ago they responded with there was an interruption in the Xfinity unlock services but that my order had top priority and that within 2 to 3 business days they would let me know exactly how much longer it would take, but it’s been another week now and they never responded back like they said and I just read someone else’s good review of their services that they had 2 Xfinity phones unlocked in 2 hours. How can this be when they are telling me there’s been a disruption in their Xfinity unlocking services. I just want the phone unlocked. It’s not blacklisted not stolen I am the original owner of the phone so I don’t understand. Order #4829985

Super customer service I recharged my girlfriends Lyca mobile and it sent a confirmation mail but top up wasn’t made. I contacted them and they ask for a four digit code. I uploaded it and it said wrong code. My experience wasn’t nice at the time. The customer service contacted me, a lady and was very helpful. The exact fee that was paid was refunded and they apologized for my earlier experience. In a nutshell, despite the initial challenge, the customer service is top notch.

Updates imp,,,, It was horrible experience they take… It was horrible experience they take 7.5 euro to recharge Ukraine Vodafone number the recharge was unsuccessful the told me that they will refund me but they take from my account another 7.5 euro with no answer till now I owed them 15 euro with no help Update the refund was made and the other 7.5 euro was fault for my bank and the transaction was canceled Sorry for doc SIM team and thanks for your support

Straightforward Straightforward, fair, and best of all - transparent. I reviewed many avenues to get the SIM unlocked and was hesitant with all - except doctors. They promise to deliver, and they delivered. The free check that made sure my iPhone was even eligible was very reassuring and garnered a lot of trust immediately.

Bad bad and bad Bad bad and bad, there was a boitva 4£ extra charge and no credit, Ffs I'm worried about a pradophile with my children and these nice people won't put the credit on my phone, days its instant , 2 hours now and no credit.