Bad bad and bad Bad bad and bad, there was a boitva 4£ extra charge and no credit, Ffs I'm worried about a pradophile with my children and these nice people won't put the credit on my phone, days its instant , 2 hours now and no credit.

Nothing but great things to say Nothing but great things to say. I requested an unlock. Was told it could be up to 48 hours. It was less than 60 mins. Everything communicated during the entire process was transparent and honest. Thanks for being so easy to use and just getting it done!

My phone was not unlocked but with in 2… My phone was not unlocked but with in 2 hours they refunded my actual amount

They were friendly & very knowledgeable. They were friendly, prompted, and very very knowledgeable about what needs to be done and how to go about doing it, and then actually implementing what they tell you and having a positive result.

Super customer service I recharged my girlfriends Lyca mobile and it sent a confirmation mail but top up wasn’t made. I contacted them and they ask for a four digit code. I uploaded it and it said wrong code. My experience wasn’t nice at the time. The customer service contacted me, a lady and was very helpful. The exact fee that was paid was refunded and they apologized for my earlier experience. In a nutshell, despite the initial challenge, the customer service is top notch.