Super customer service I recharged my girlfriends Lyca mobile and it sent a confirmation mail but top up wasn’t made. I contacted them and they ask for a four digit code. I uploaded it and it said wrong code. My experience wasn’t nice at the time. The customer service contacted me, a lady and was very helpful. The exact fee that was paid was refunded and they apologized for my earlier experience. In a nutshell, despite the initial challenge, the customer service is top notch.

Thank you for your kind words and for… Thank you for your kind words and for sharing your experience with us. We are thrilled to hear that we were able to meet your expectations and help your customer. At doctorSIM, we believe in putting our customers first and we are glad that this was reflected in your interaction with us. Your feedback motivates us to continue providing excellent service. We look forward to serving you again in the future

Bad bad and bad Bad bad and bad, there was a boitva 4£ extra charge and no credit, Ffs I'm worried about a pradophile with my children and these nice people won't put the credit on my phone, days its instant , 2 hours now and no credit.

Updates imp,,,, It was horrible experience they take… It was horrible experience they take 7.5 euro to recharge Ukraine Vodafone number the recharge was unsuccessful the told me that they will refund me but they take from my account another 7.5 euro with no answer till now I owed them 15 euro with no help Update the refund was made and the other 7.5 euro was fault for my bank and the transaction was canceled Sorry for doc SIM team and thanks for your support

Straightforward Straightforward, fair, and best of all - transparent. I reviewed many avenues to get the SIM unlocked and was hesitant with all - except doctors. They promise to deliver, and they delivered. The free check that made sure my iPhone was even eligible was very reassuring and garnered a lot of trust immediately.