Customer T
GBAwesome experience with customer service Alex assisted me in properly setting up the EA and resolving the issue I had with the EA not autotrading. He was patient and very helpful. He was able to answer all my questions in a timely manner.
Logan
GBTool is Great but Risky for Traders in the US This tool works as expected, and the support team is awesome. The issue I have is that it doesn't place a stop loss on your real account. That could potentially lead to your account going in the negative during very high volatility, essentially being in debt to your broker. In addition, I don't believe there are any safe brokers currently accepting US citizens that offer negative balance protection at the moment. I really want to love this EA, but the fact that there is no stop loss makes me worried that one day the EA won't be functioning properly to exit the trade and that I could go into debt to my broker due to high volatility and leverage. Sadly, until the awful US trading broker situation improves (it may not), I don't really feel 100% comfortable using this, and it would be great to see the team look into this.
Cornelis Westerweele
UYThe support from the team behind EA is… The support from the team behind EA is really great. I'm still in the demo phase, so I can't judge the success of the bot over a longer period of time. But so far, everything looks promising!
Olivier
FRGood job I've been using Prop Ea for two weeks now, and I'm very satisfied with their services. The customer service is highly competent, responsive, and friendly. Despite losing a challenge, I can restart one immediately as the robot refunded my losses. Don't hesitate, especially if you have an ongoing challenge; they will find a solution to help you navigate it effectively. I recommend it.
UK
GBIt has been great It has been great. They have live chat and you can always get in touch with them. They are really helpful and went out of their way to help me when I had problems. Like we had a zoom session to fix the problem why the EA did not make a trade. I would recommend anyone to try this and maybe it can help us to achieve the goal quicker. Note I have tried other EAs and it took me ages to pass phase 1 or be familiar with the broker. Now this EA is a game changer for me