Choy
GBWas told to wait 24 hours for an update… Was told to wait 24 hours for an update on my missing credits and still not a single reply.
DARIUSGOTFANZ
GBWhy is communication so slow Why is communication so slow ? They say there's a team of you guys but I can't tell. There's no reason for customer support to take forever to respond. I'm still trying to give this company a chance before I take further action in my own hands. I completed tasks. I spent money on your site. I redeemed over 25+ tasks. It's only fair that your team falls through to their promise. I'm gonna give the company until 04/08/24 to contact me about my e gift card. After that I'm done with this site. Just seems like communication is not there best at all. I was told someone contacts me daily but it's a lie. I haven't spoken to anyone recently. All they do is respond through TRUST pilot. I honestly feel like they spend more time looking a reviews than actually helping people out with there redemption. No one should ever have to feel this frustration of bad customer support. Please get this sorted out because there only seems as of there's only 1 of you. I would appreciate if you'd let us know that instead of telling lies. (THIS IS THE LAST REVIEW I AM MAKING)
John
GBDeceptive Tasks There’s a number of the “tasks” on their site that require you to stay subscribed after the trial period. This is fine in and of itself, but for a number of these tasks they don’t let you know about this until AFTER you’ve already signed up for the trial and spent the money, if required. I feel that this is a deceptive practice, seeing that a lot of these sites charge anywhere from $10-30 per month and make it inconvenient to cancel.
Noah
GBGreat start, good finish I got off to a great start, did tasks and received the credit for them pretty quick except for a few. I contacted support after a few hours as it says give 2-5 minutes for completed tasks to show and they still hadn't. The support team has a lot on their plate, but ultimately assisted me in receiving those missing task credits and now I'm ready to redeem my prize.
BN
GBDidn’t get gift card I have 3 tasks that didn’t credit and I emailed support with pictures and everything, but still no reply. Update: support added my missing task credits, and I was able to redeem the item. Now I have to wait for that to process. Update 2: it’s been like a week and I still haven’t gotten my gift card. The site said it would be given within 72 hours.