christy etabuko
USDropshop Dropshop has good customer service most of the time and I love the fact they gave me most of my missing task credits when I reached out to them but I still have some missing task credits but dropshop also told me I used 8 different ip addresses in 2 weeks which I did not do and I did not even know you could do that i just want my missing task credit but they usually answer emails fast and the customer care calls they are very nice and try to work their best with you but dropshop I would like my missing task credits. Update: they emailed me and we are scheduling a call they have very good customer service I will update again when I redeem something Update: I redeemed something and they said it was out of stock so they would give me a gift card the same price so I'll update when I get the gift card Update: I GOT THE GIFT CARD IM SO HAPPY THIS IS REAL
DARIUSGOTFANZ
USWhy is communication so slow Why is communication so slow ? They say there's a team of you guys but I can't tell. There's no reason for customer support to take forever to respond. I'm still trying to give this company a chance before I take further action in my own hands. I completed tasks. I spent money on your site. I redeemed over 25+ tasks. It's only fair that your team falls through to their promise. I'm gonna give the company until 04/08/24 to contact me about my e gift card. After that I'm done with this site. Just seems like communication is not there best at all. I was told someone contacts me daily but it's a lie. I haven't spoken to anyone recently. All they do is respond through TRUST pilot. I honestly feel like they spend more time looking a reviews than actually helping people out with there redemption. No one should ever have to feel this frustration of bad customer support. Please get this sorted out because there only seems as of there's only 1 of you. I would appreciate if you'd let us know that instead of telling lies. (THIS IS THE LAST REVIEW I AM MAKING)
Tina
USBest reward user experience ever! Wow! What a great experience! Can't believe I had so much fun playing new games and earning such huge rewards at the same time. I can 100% vouch that I did get rewarded for the tasks earned
BN
USDidn’t get gift card I have 3 tasks that didn’t credit and I emailed support with pictures and everything, but still no reply. Update: support added my missing task credits, and I was able to redeem the item. Now I have to wait for that to process. Update 2: it’s been like a week and I still haven’t gotten my gift card. The site said it would be given within 72 hours.
Noah
USGreat start, good finish I got off to a great start, did tasks and received the credit for them pretty quick except for a few. I contacted support after a few hours as it says give 2-5 minutes for completed tasks to show and they still hadn't. The support team has a lot on their plate, but ultimately assisted me in receiving those missing task credits and now I'm ready to redeem my prize.