Choy
GBWas told to wait 24 hours for an update… Was told to wait 24 hours for an update on my missing credits and still not a single reply.
DARIUSGOTFANZ
GBWhy is communication so slow Why is communication so slow ? They say there's a team of you guys but I can't tell. There's no reason for customer support to take forever to respond. I'm still trying to give this company a chance before I take further action in my own hands. I completed tasks. I spent money on your site. I redeemed over 25+ tasks. It's only fair that your team falls through to their promise. I'm gonna give the company until 04/08/24 to contact me about my e gift card. After that I'm done with this site. Just seems like communication is not there best at all. I was told someone contacts me daily but it's a lie. I haven't spoken to anyone recently. All they do is respond through TRUST pilot. I honestly feel like they spend more time looking a reviews than actually helping people out with there redemption. No one should ever have to feel this frustration of bad customer support. Please get this sorted out because there only seems as of there's only 1 of you. I would appreciate if you'd let us know that instead of telling lies. (THIS IS THE LAST REVIEW I AM MAKING)
Eddy J
GBThis is a scam company This is a scam company. Do not use. Do not waste your time or money. Every task I’ve done they don’t ever update on the website. I’ve called customer service and they give you the run around that “ they’ll send it to the tech team “ I have not heard back and it’s been a week. I’ve also followed up and no response.
Dean Bean
GBWaste of time They aren’t responding to my emails and it’s been like 2 weeks, I haven’t received like the last 3 credits I should have, also the games don’t take 5-10 minutes they take hours. As of now waste of time. Will update if they reply and I get a reward Update: I got the task credits after a couple of weeks Edit: I sent in my email, we will see how it goes from here Edit: they have responded to me and I have upgraded my review to 3 stars temporarily until they get back to me on monday Edit: they kept delaying it and never gave me the credits and would only respond when I tell them I’m going to put back up my review
BN
GBDidn’t get gift card I have 3 tasks that didn’t credit and I emailed support with pictures and everything, but still no reply. Update: support added my missing task credits, and I was able to redeem the item. Now I have to wait for that to process. Update 2: it’s been like a week and I still haven’t gotten my gift card. The site said it would be given within 72 hours.