Purchased a 2 yr package and It worked 1 day Update: 28th April: They refunded almost 40usd, but not quite. 38.72usd. So let me understand, they nick 7% on their refund? Ok they can make a lot of money on this with a lot of people. Update. 3:25 pm Thailand time. They refused to return my money after many emails and even showing them a copy of my bank activity. Please stay away from these low life criminals. Purchased a 2 yr package and it worked 1 day and also very slow. 40usd. This morning they have blocked it and now want to me buy another package. Customer Service almost impossible to contact, and only by email. No live chat. What is shocking is Tom's and PC Mag praised about how great it is. I am shocked, will never trust them again.

Recently for some reason most locations… Recently for some reason most locations are in Iran when I live in Europe and choose EUROPEAN server and google then shows result in Persian calendar. And also browsing websites became very slow on any server

Cheap but maybe for a reason Pros: not expensive and easy to use. Cons: when I select a location in UK all the sites I navigate to think I am in Saudi Arabia. Or Tehran. Not what I was looking for. Also many sites do not open when its on and I have to switch off to access site - this is when looking for products to buy, nothing that should be difficult. My other vpn had neither of these issues.

VPN fails to maintain a connection VPN fails to maintain a connection on my Mac, talking with support takes you down the rabbit hole- -installing tunnelling software, removing firewall etc. to no avail. Initially there was resistance to issuing a refund. After my initial negative Trustpilot review was posted a refund was issued, and so I have revised my review.

A very happy New Privado customer. i am being honest im no tech head… If i am being honest im no tech head and most of these tech terms in many comments go over my head. What i can say in simple honest terms is i have been using surfshark vpn for the last 4 years till 29th feb when suddenly i got a message saying acc closed i tried to log back in and it said crudentials changed no idea why. So a friend recommended i try Privado so i down loaded the app tonight and set up an account and picked the free month 10gb to see how it performs. I do a lot of streaming on my firestick and i have to say so far its running " EXCELLENT " no latency or Buffering what so ever. If this vpn continues to perform as good as it is now then i will be Purchaseing it without doubt. The setting up of the account is so simple and Usage and Connection very user friendly compared to other vpn's i looked at for eg ipvanish, which i had previously on another device it was forever Disconecting , Proton is only compatable with Amazon 6.and above versions. In the end i gave up untill as i said my friend suggested i try Privado and i am so very glad i did. Reading a lot of negative reviews on here puzzles me ie the apps a pain it keeps disconnecting, it continues to use up their data wen they have stopped streaming, connecting to servers in different countries which slows down the speed on their device. ??? . Mine stays connected im in the UK i connected to Frankfurt no matter what i am streaming not a blipp or Buffer in sight. As for using up data after closeing down apps they are working on , easy fix is open Privado app and Disconnect as i previously said im a total amature with technology but in my humble opinion and limited experience so far with this vpn i would and will be highly recommending the app to everyone and if i had to score it 10 / 10 it gets from me.