Alexander Meyer
DEGreat support A few days ago I suddenly received an unexpected payment of 144 dollars for a subscription that had automatically renewed. Support kindly refunded me the full money as I no longer run my business and am a full-time student and needed the money. Great Support
Dean Seddon
GBDeceptive marketing $10 is actually $144 Deceptive marketing. They sell you a $10 course, which turns out to be a discounted annual membership. A year later you get $144 taken from your card. Why is it deceptive because the annual membership isn't obvious. It's in tiny wording on the checkout. The offer and ads never mention it. It's a tactic which many would say is unethical. You can't chat to them, you have to email and response times are slow. Edit: Emailed them 3 times since got no reply
Mitzi Love
GBExcellent service! Truth is, I never used CreativeU’s products. HOWEVER, that’s about my busy schedule. When my bank account showed an auto draft for the full renewal price, I sent an email and asked for a refund. The service I was given was excellent…even though I was asking for a refund!! Because of their kind, respectful and quick response, I will be looking into this down the road… Grateful for excellent service!!
Ameera
AUValue For Money Is OUT-standing Value For Money Is OUTstanding I paid $1500 for a course last year that confused me and paid for the same course at CreatorU for $10. I don't understand why so many people are calling it a scam; it literally tells you when you sign up, the first year is free - and you'll be charged the following year; and you can go in and select UNSUBSCRIBE, and still use the App for a year.... Maybe something they should change regardless to avoid so many unhappy customers! Nonetheless that doesn't deter from the fact their value is a steal.
Darius
GBAsh K Ash K. helped me to cancel my Creator U subscription without any issues. He was understanding to my situation and did a great job.