Mitzi Love
GBExcellent service! Truth is, I never used CreativeU’s products. HOWEVER, that’s about my busy schedule. When my bank account showed an auto draft for the full renewal price, I sent an email and asked for a refund. The service I was given was excellent…even though I was asking for a refund!! Because of their kind, respectful and quick response, I will be looking into this down the road… Grateful for excellent service!!
Nima Kazerouni
GBAbsolutely a scam company Absolutely a scam company. Not surprisingly, the same thing occurred. $10 one time fee that is not explicit turns into $144 after a year. Even if you do not register or use the useless content. They also claim they send an email notifying the client about the renewal a week before but it simply is not the case. They cannot forward or produce that email because it does not exist. Their tactic is such. Only way they make their money I'm sure. Absolutely deceitful. The BBB will be hearing from me and elsewhere.
Angela Booth
GBOutstanding Support from Charlie T.!! The support person who contacted me was very helpful, patient, and professional. He gave me several options to resolve the problem and then worked with me to ensure its final resolution. Thank you Charlie T.!! You did a phenomenal job!!
Dominique W.
GBBlown away Honestly, I thought I was going to be dealing with a bot or inexperienced service tech. But no. I was shocked by the absolute professionalism and kindness in which Charlie T. provided me. I was dealing with so many overwhelming factors and I loved how complete the interaction was from start to finish. Got my refund, relieved from so much stress, and if I ever need a platform of this nature, I'm definitely going with CreatorU because of this interaction! Thank you Charlie for everything!
Ameera
AUValue For Money Is OUT-standing Value For Money Is OUTstanding I paid $1500 for a course last year that confused me and paid for the same course at CreatorU for $10. I don't understand why so many people are calling it a scam; it literally tells you when you sign up, the first year is free - and you'll be charged the following year; and you can go in and select UNSUBSCRIBE, and still use the App for a year.... Maybe something they should change regardless to avoid so many unhappy customers! Nonetheless that doesn't deter from the fact their value is a steal.