Great response time from chat support I have been a long-time Divi Theme user and I have always had a good experience with them. I had a question about the new tools Divi offered and how to access them. The customer support chat rep responded quickly to my inquiry and got me pointed in the right direction so I could get on with my project. The rep got me the right help articles to reference as well. Now I did opt into purchasing the VIP support which has a 30-minute response time but they responded within 5 minutes.

Rapid and precise Technical support Rapid and precise Technical support. Very helpful. Solved my technical problem while also allowing me to grow my knowledge base.

Very detailed problem solving… Very detailed problem solving instructions. Complete with screen shots etc! WELL DONE!!!!!!!!!!!!!

Brilliant support I'm a VIP member. Yes, it's an extra subscription but the support is phenomenal. If I have a problem that I can't find the answer to quickly, I post it in the chat and get a response from highly a highly knowledgeable support team within 30 minutes, often within 5 minutes. This saves me so much time that the cost is insignificant. Highly recommended.

Reliable! A really fast, helpful and competent assistance service that solved all my difficulties in an instant! It's truly a peace of mind to have such a reliable help center at your disposal!