Joseph
ITQuick support from Ispring, So far I have not had any LMS provide such quick support, often in real time. Both Marisa and Tina answered questions quickly Both Marisa and Tina answered questions promptly and addressed confusing issues about Ispring suite. Tina also agreed to trial my published MCQ and gave feedback with screen shots. So far I have not had comparable support from any other LMS that I have tried. The support with screen shots in real time makes a huge difference to a beginner
Pallavi
INAs license activation is yearly steps I… As license activation is yearly steps I keep forgetting this, I had tried multiple times was unsuccessful. Balvinder showed me the right tabs to activate the keys saved my 3 days struggle. I really appreciate his quick action!
Teresa Medley
GBiSpring support was fantastic iSpring support was fantastic! They were very quick to respond, which is so helpful when there is something going on with your file. They helped me troubleshoot the way I was publishing the file to ensure the training would complete automatically in our LMS. Precise screen shots depicted exactly what needed to be done to correct my problem! Thanks so much!
matthew joseph
INCustomer SUPPORT is What Creates Brand Equity for iSpring Balvinder of iSpring Tech Support is One of the Best ( of ALL of The BEST Customer Support Executives of iSpring ). He Demonstrated PATIENCE, EMPATHY and CUSTOMER CENTRICITY. IF You Ask Me in all of My Experience Dealing With My FAVOURITE Brand ( iSpring Solutions ) - It is Their CUSTOMER SUPPORT Team Who CARRY The Brand. The So-Called " Sales " Team PALE in Comparison . It is ONLY BECAUSE Of iSpring's SUPERB Customer Support Team That I Have Remained LOYAL for 3 Years and Counting. The " Sales Team " @ iSpring NEEDS a HUGE Amount of TRAINING in " Customer Centric BEHAVIOUR, TONE of VOICE and MANNER of Speech "
Alex Konczal
GBGreat Whenever our team needs assistance in finding or needing help with something, you guys are always quick to respond and very helpful with screenshots. Even if its a feature you currently do not offer, it seems to be added very quickly. Tina, was very helpful tonight with screenshots, and very kind.