Mark Guercio
GBTop notch professionals and service. It is refreshing to have contact with people who are interested to know if we have found value in a product which we have purchased. That is a nice breath of fresh air coming from an industry which sometimes feels like it has forgotten about its customers. At every turn and point of contact with PerfectForms’ staff I’ve encountered professionals who know what they are doing. • Account exec’s truly interested in success, not just sales • Top level tech support analysts who get the answer right, the first time every time. Awesome explanations of everything! Sometimes you just need to know why you shouldn’t do something a certain way. • Trainers who pivot effortlessly and direct training just where it is needed. This has all been a wonderful experience for our organization.
Naima Lynah
GBGreatest Customer Care Service Christine was my Customer Care Representative contact. She was extremely professional and helpful. She truly went out of her way to make sure that my request was handled in an efficient and timely manner. Her demeanor was a pleasure to deal with.
Anita Benedict
GBGreat product for workflow management. We have been using Perfect Forms in our Company for just over 5 years. We find it's the best application to use to manage approved workflows. You can design complicated forms with endless possibilities of workflow options and all notifications can be sent automatically as the form changes status. The reports allow users to check what status their forms are at and also allows extracts into Excel, which is very useful. The support we receive from the helpdesk is exceptional. It is a great product and helps reduce alot of paperwork.
David Manfredi
GBSatisfied PerfectApps user for over 10+ years... We have been using PerfectApps for over ten years. It gave me the ability to create process forms and reports despite my very little knowledge of databases. As well, it just continues to work as it should and has been a very solid platform. Lastly, when we want to create new processes and need some additional support PerfectApps is very responsive, knowledgeable and easy to work with.
ATC ATC
GBKudos to PF I love the automation and ability to link to websites. I am even more impressed with their technical support. I am of the belief that problems and issues will arise, but it's how a company handles the issue. The issue I encountered was HUGE and frustrating. However, PerfectForms never gave up on it and pull that thorn from my side. Additionally when the politics of getting the invoice approved came to light they worked with me to ensure services and support were not interrupted. KRJ