They have good support & library... They have good support.. it would be nicer if they didn’t have a sarcastic answer to queries. But to be fair they are responsive and have a good library that is mostly up and running smoothly

Great products, fast response, reliable source! Fantastic service, been using them for almost a year. As reliable as any major name company and fantastic customer service. Near zero downtime and quick response to any tickets. I would easily recommend them as a service to use for anyone's needs. Gone thru several services over the years but Ultimate has stuck thru forever.

Absolutely fantastic! I was with another provider, had all the content however they were lacking in customer service and somewhat seems lack of knowledge in some places! Been with Ultimate now for around a month and sure there is less content however, i'd trade that for a solid infrastructure backbone and a solid and fantastic customer service! I probably annoy them with things but they are solid! You wont be disappointed with these guys!

Well worth giving them a go I bounced around a few services for a while until I came across Ultimate. I've been very happy since - very responsive admins and they can solve your problems very quickly. They are professional, knowledgeable and have a well oiled machine running. Very reasonable prices given the standards they set.

Geart service, great price, little downside The service provided is one of the best plex shares I've ever been apart of. The price point is extremely good for what they provide. The prices have changed since I've subscribed to my plan, but even the price increase is still an incredible value, when you add up all the other streaming services, you're getting a literal steal for the amount of content provided. I live in USA/Midwestern region, I do get the occasional buffering/loading hiccup, but usually re-opening the app solves my issues. And sometimes the library of content does take a good second or two to load, but when you have all of the major streaming giants content in one service, you learn to ignore the loading times. There are occasional downtimes, but they don't seem to last very long. One of the best streaming services I've ever experienced. And I highly recommend getting an AppBox plan, you get more control and can invite anyone to your server.