zero communication, 18 year customer completely destroyed, all data purged. I've been a customer for something like 18 years. Lost track, honestly. Dedicated server. They've made a solid chunk of change with literally no expenses for years now. My card didn't run a month ago (problem with the card). This has happened over the years a couple of times when the card expired or something. We always get both emails as well as the server suspended if no response from us. This time, zero emails - they claim they sent them, but there is (and can be - more in a moment on that) no proof. They didn't suspend my account. Instead, the server was indeed suspended (after a month of lapsed payment) - the moment it went down, I logged in, saw the problem, and immediately updated the card and paid the balance. Didn't matter. They purged my server. My customers are now without their sites. I have no access to backups. My own ecommerce site is now gone - including all the customer data, products ordered, etc - I have their money and no idea what to ship them. THEY PURGED AND DESTROYED EVERYTHING. 18 years of loyalty. 18 years of data. 18 years of my business. Gone, poof. PROVE you emailed me, HostForWeb. Oh wait, you can't - everything is gone. Smooth move. At this point, stay away from them like the plague. Heaven forbid there's an error. I will be getting my lawyer involved on this one.

Nice job! very quick service & got me back online in minutes nice job! Bobby

A happy customer for seven years or more I have been a happy customer for more than seven years. The support team never left me in the desert. Even if the problem is outside hostforweb, I get a guidance that can help me.

Great support from Simeon Great support from Simeon wadded through all my questions, and ultimately solved the problems

Ivan D was extremely helpful Ivan D. was very patient to listen to the issue I was having. With his help, I was able to complete the configuration updates to my local email client.