Gloria
GBOther than system lagging at times Other than system lagging at times, its a very easy billing platform to work with .
JO
GBLightening MD is so easy to use Lightening MD is so easy to use. I'm able to get the job done fast! They are very responsive and quick to get back to you for any questions I've had so far. They also on-boarded me once I signed up, which made things very simple as they walled me through the platform and helped get everything up and running for my practice. I'm so glad I found lighteningMD!
Kaliliah W.
GBLightning MD is the best! Lightning is user-friendly and straightforward. It has all of the necessary tools and features to complete the full revenue cycle. I would recommend Lightning MD to anyone!
Ingy
GBI am happy with LMD as it saves a lot… I am happy with LMD as it saves a lot of time when I appeal. I used to consume a lot of time to appeal on the portal but with LMD I select option (appeal) to give me a preprinted form with the insurance, claim image and EOB that has denial. I have option to attach claim history or any other attachment. The appeal is attached to the claim once it is generated so I can have a proof of doing it. They mail it for me or fax it whatever option I select. Also, I am happy for ERAs enrollment as I don't have to fill out any form, it is already filled out with provider information, this way it is easy to track on payments faster and smoother. Lastly, I always receive responses back about any issue I ask about which is very helpful. I need only improvement I need is about monthly report as I need report for submitted claims per day, reports for employees since we work remotely in a lot of times, this report enables me to locate the work done by who and if any mistakes related to fix but in meanwhile, employee will be able to learn to avoid that mistake in the future, it is important to know what work done by who. I understand, LMD focuses more on production of the provider but everything else is also related to the production. Thank you so much for your business, keep up with the hard work!
Jennifer Z.
GBHighly Recommend LightningMD Lightning MD has been a great fit for my small billing company. Kelly worked with me to find an affordable option to fit my needs. Setting up different practices and providers for electronic claims filing/ERAs was the easiest process I have ever experienced. Claims management is a breeze and the reports are just what my clients need. The site is pretty intuitive, but if help is needed, customer support is very responsive and very helpful. Highly recommend!