I loved the quality -

I am having a great experience I am having a great experience using this library. the best part is their customer support team, super friendly and helpful...

We use it for training our students We're a 3D software training institute that teaches students about PBR textures and materials. We recently started using assets from A23D.co, and we're very happy with them. The quality of the assets is excellent, and the quantity is more than enough for our needs. We also appreciate the customer service. We had a few questions before we subscribed, and they were very helpful in answering them. We would definitely recommend A23D.co to other institutes.

I am consistently impressed with the… I am consistently impressed with the high quality of textures and materials available on A23D. The textures are highly realistic and the materials are well-documented, making it easy to find the perfect assets for my projects. I have been using A23D textures for my architectural visualization projects for several months now, and I have been very happy with the results.

Bad user experience and efforts to cover it up The site looked well-designed and appealing, so I bought a Hobbyist subscription for $12 on June 24, 2023. However, after the purchase, I soon discovered that some of the site's functions did not work correctly. The most important feature, the downloading process did not work; the site "prepared the downloading..." but never actually finished it. I tried around 30 times and only managed one successful download. After this, I canceled my sub and wrote a short and aggressive letter to the site operators. They reassured me they knew about the problems ("we were experiencing some technical difficulties") and had already solved them, besides that they initiated a full refund. At this point, the story should end. However, A23D first flagged my 1-star review as illegal and harmful to try to hide it, then wrote a second letter stating that the mentioned technical problems never existed in the first place. The flagging was nonsense, so Trustpilot restored my review, and A23D changed its tactics by replying here. The reply directly contradicted the content of the first letter they sent to me. I don't know if the downloading problem got fixed because I no longer have a subscription. As of today, July 02, 2023, the search function still does not function correctly on non-chromium-based browsers such as Firefox. I am sharing our conversations, my original review, and the reply I got from A23D. Email 1: 723zr3Z Email 2: bKwHc4V Review: 6HD8MSJ Reply: h9bGD6T Images are on ImgBB.