Jay
CAThis software has been a game changer... This software has been a game changer with my network jobs, but my experience with Netspot support has been something I have never experienced with a software company. I wrote into support and asked if there was a way to get more AP model settings in the Planning feature of Netspot. I got a reply back within 30mins asking which APs I prefer to use, and that they would add them from me. I expected that would mean seeing these AP models in a future update release, but instead I received an email, about 8 days, later stating that my AP models were added. That day I build my plan and quoted my customer with confidence that the AP planning would be close to real world expectations. I have never had a software company come through like this. I am totally impressed with this company and their product. I wish other companies could learn from Netspot. Great job guys!!
Mark Walz
GBAn excellent tool and even better customer service An excellent tool - extremely helpful in planning the network planning! like 10/10 everything I could need! Also - customer service is top notch! I had an issue and they did everything they could to help me. Extremely quick response, helpful, understanding, personable, efficient AND kind. :)
Graham
AUGreat Product Knowledge and Service The agent knew what my issue was off the first email and was able to resolve on first contact, its refreshing to have a company's support who knows how their systems work.
Alex B
GBWe love Netspot it's a fantastic app… We love Netspot it's a fantastic app and their support has always been top notch! Svitlana does a great job!
Andrew K
AUSupport was incredibly prompt and… Support was incredibly prompt and resolved the issue with my registration code on the first contact. The app is a must have - all my deadspots are gone.