Moh
GBIn all circumstances avoid this company I have used this company for the form on my ecommerce website. When we launched the website in June 2023 we noticed the checkout abandoned rate was very high. We contacted POWR who escalated the issue with their QA team and said everything looks good to them and there are no issues. I was adamant we had a problem and today after a customer complaint, we have found that having '&' sign in your main product/service on the form will mean the customer cannot place a order and will get a 'Bad Math' error code. I have lost 10 customers since June which is a loss of £400. I have other problems with the form and checkout which i have emailed POWR about several times and they just don't want to help. There is no contact number to call them so if there is a urgent issue there is no way to get it resolved quick. I emailed POWR about the 'Bad Math' error code this morning and still have not heard anything back. I found the solution and removed the '&' sign by reading a article on their website. In all circumstances avoid this company.
Luca
NZKey details of plans are hidden TLDR- for the Form Builder plans you should know that: Submissions = number of page views. Responses = number of form submissions. Number of 'responses' is irrelevant to the plan you purchase. I have been using the POWr form app for years without issue. Recently, they have made changes to both the pricing (increasing it) and the plan benefits (reducing them) without notice. Their plans all refer to the number of submissions you get per month for each plan. In the context of a form app, the word submission means to submit a form. However, POWr appear to have a non-dictionary interpretation of this word, expecting people to know that when they say 'submissions', they actually mean number of 'page views'. These are not interchangeable words!?! The language is at best likely to confuse everyone, and at worst deliberately deceptive so as to confuse everyone and force upgrades to more expensive plans. Because of this definition of 'submission', the form app you've purchased stops working when the number of PAGE VIEWS exceeds number of 'submissions' allowed in your plan, regardless of whether you've received any actual POWr form submissions/responses.
Chloe McGowan
GBFantastic support Fantastic support. I had an issue with form layouts on Unbounce. Support team were quick to respond with helpful advice that solved my problem. Bravo Timur.
Exotic Topic
BBThank you ! Thank you !! my count down worked excellently! Edit:I’m not sure how to respond to your comment so I’m making an edit. My only issue that results in my 4 star rating is that there is no way to set my count down on a loop ,that it would automatically restart each week to a particular set day/amount of time.
Marchea Reed
USSatisfied Customer Good morning! I'm satisfied I was able to use POWR, as a part of my website. phenomenalfashionllc.com Nothing but great reviews!!!