AppSumo customer service is excellent AppSumo customer service is excellent. They are quick to reply and quick to contact and help resolve the issue. I purchased an app approximately 3 years ago and they helped resolve the matter in a couple days. When you purchase an item from them rest assured they will be in your corner if anything isn't perfect.

Great service and great tools I’ve gotten some remarkable software, and I love the opportunity to try something for 60 days and get a refund if it isn’t what I need. Many tools are great. And I’ve been very impressed by the support from the AppSumo team. Great service!

Increasingly misleading and deceitful I've been a fan for a while, but the policies of AppSumo are increasingly anti-customer. For example they have removed the expiry dates for refunds. They also let in a lot of scammy software to allow a quick win for AppSumo and the seller and then products get ignored. I think this company has reached a size where it has to get increasingly aggressive about ways to make money at the expense of loyal customers. My love affair is over.

Very positive experience Very positive experience. Really impressed with my experience as a customer. Crystal helped me quickly, in a very effective way; always kindly with an amazing human touch. I really appreciated it!

Super The guys at AppSumo are very friendly and respond to emails in a timely manner. They are always willing to help you solve the problem! I think I will rely on this platform again in the future. Customer service is one of the most important things and the guys at AppSumo have good customer service! Highly recommended!