Limited letter library and the software… Limited letter library and the software isn't clear or intuitive when it comes to follow-ups

Easy, Beginner Friendly! Easy set up breaks down every process and guides you through the disputing process generates the letters gives you address where to send them and gives you a time frame on when to check back I been looking for 609 letters for the longest thank you! Wish me luck!

I like how organize they are and how… I like how organize they are and how they generate the letters after each response. So, the next step I’m waiting on is to respond to move on to the next step but other than that I’m please so far.

Good customer service Good customer service. Quick response time. Overall, great value for the $$

It's pretty good It's pretty good, I would like to improve the communication with customer service. A live phone person would be great!