No response from support team I purchased the 1 month subscription to try out the software however, I made an error keying in my email address. I immediately emailed the support team to inform them of my error and sought help to rectify my email address so that I could receive the keycode. I have sent 3 emails over the last 9 hours and have yet to hear from the support team. It was stated in the website that the support team is 24/7 but I am still waiting for a reply.

Balanced Sound, NO loss in QUALITY is ESSENTIAL! As a person that takes balanced sound very seriously, I often use reference tracks for specific stages of my recording workflow - Apple music have now made it even more difficult to do this and I’m convinced they will continue to do this year on year until they monopolise the digital and streaming space!….VERY SAD, especially seeing how they continue to remunerate artists in a miserly way in many instances. Anyway….After hours of searching for a solution, I came across Tunecable. I was dubious to say the least, but found amongst its many products, a potential solution! Downloaded the demo, gave it a try and OMG!!! 🤯 Perfection! The interface is so easy to navigate and whilst the process time is not instant, it’s worth the wait, I’d say about 1 minute per 5 minute track. The results are spot on, almost like for like when comparing before and after waveforms. This is now my serious ‘go to’ converter as a stage in my reference and recording process! CHECK IT OUT at TUNECABLES website (Google it!) I was also pleased to see they’ve expanded their offering to other streaming platforms and was amazed to see they have a solution when it comes to spotify. One thing that would be good as a potential upgrade to their product, but by no means a necessity, is the possibility to have more control over bit depth when selecting file type to convert too…but that’s just a nice to have! When doing my research i noticed a lot of people complaining about the customer service - So far my experience has been excellent and very responsive - I hope this continues and evolves in as a positive direction as the product itself

TuneCable is the best downloader I've ever used Based on my genuine experience, TuneCable Spotify Music Downloader is the best Spotify tool I've ever used. The program works exactly like advertised. For me, it helps me converting my Spotify songs to MP3 format, so that I can use and transfer them to other devices I want. And I've recommended this app to a few of my DJ friends, they are all satisfied with this program. My friend told me TuneCable can keep the original audio quality of Spotify Music, which is a great feature that they professional people prefer. I have to express my sincere thanks to TuneCable staffs. They always reply at a quick speed when I email them, and patiently teach me everything that I have no knowledge of. Highly recommended!

A definite SCAM A definite SCAM. No activation code sent after payment was made. Additionally, the name of the company magically changed from TuneCable to AudioMix 12M. COMPLETE SCAM. Hopefully, my credit card company can resolve.

It did what I wanted it to do It did what I wanted it to do. I thought I had one problem but didn't. Nevertheless Tunecable responded in a reasonable time. I recommend this product.