Good morning Good morning! I ordered Neuropathy Rubbing Oil but your company sent me Neuropathy Foot Pain Relief rubbing oil instead. The packaging are totally different, so I don’t know how a company like yours could mix up my order like this.

WHAT HAPPENED TO GRATITUDE FOR REPEAT CUSTOMER POLICY I made my 1st PayPal payment a month ago & STILL HAVEN'T RECEIVED MY PAID FOR PRODUCT! THIS IS MY 2nd ORDER FROM YOUR COMPANY. WHAT HAPPENED TO GRATITUDE FOR REPEAT CUSTOMER POLICY?

Missing item Updating my review. After I resent the email, they looked into the issue and promptly solved it in a generous manner. Customer service is very important, and I will raise my stars⭐️⭐️⭐️ ---- Although I purchased 2 orders of 3 packs of an item, only 2pcs were delivered in the bag, and 4pcs are missing. I send an email during the weekend asking if they are sending the rest of them separately. It's almost Thursday, and still waiting for their response.

Cozy Farm is reliable, kind and courteous This is my second time ordering from Cozy Farm and both times they have been very helpful, prompt in the delivery and very professional. I was going crazy trying to find a very specific infant formula for my grand baby that no one had it and Cozy Farm was able to obtain it for us and had it shipped just in time.

Reasonable price for Shampoo bar My husband bought this for me but I was glad to find my next shampoo bar at a more reasonable price after running out of my Viori shampoo. They packaged my order well but I didn't receive it til 4/10/23 but its ETA was 4/6/23 according to UPS..but that's because UPS transferred it to my *struggling* local post office for delivery. I'll be glad to use my shampoo bar on my next weekly hair wash. I was hoping I was getting both the shampoo and conditioner though because the pictures led me to believe I was getting both so I would recommend updating the pictures for this product. If Cozy Farm had the Hibar Curl Conditioner that pairs with this one I would be returning back to this site sooner rather than later. Thank you for your efforts though !