AC
GBNot even worth 1 star UPDATE - First this company has responded to my review by claiming they have no record of emails between their company and mine. I have copies of over 20 emails between myself and this company between November and December 2022. Second I have not requested lifetime services. I prepaid for advertising services before I was ready for them because I was assured, twice, there was no expiration date. That was not a lifetime ago, by the way. When I was ready to use them they refused to provide the service AND they refused to refund my money. BUYER BEWARE - THEY LIED!!! I am not surprised they are refusing to provide the services I have already paid for and are refusing to refund the prepaid funds because the owner of the company, Kevin David Hulse, his partner, David Shawn Arnett, and several of their companies, including Zonbase, DK Automation, and ThatLifeStyleNinja among others, have had actions taken against them by the FTC and now they have to pay millions in damages. See US District Court case no. Case No. 1:22-cv-23760. So keep the lousy $249. You clearly need it more than I do. Happy Reading! ORIGINAL REVIEW: I would give this company negative stars if I could. They don't deserve one star. I prepaid Zonbase (Zonkeywords) for advertising services, which they are now refusing to provide. They demand that I prove to them that there was no expiration date on the marketing services. Seriously??? This is despite the fact that I have provided the receipt for my payment, and nowhere on the receipt or in any communication was an expiration date listed. I was also told pre-purchase that there was no expiration date. Yet as the customer, they require that I prove something that does not exist. When I demanded that they prove an expiration date existed at the time of purchase, they refused to respond to my message but clearly have no problem keeping my money as they have also refused to refund the money.
Matt Marcus
ARNo Customer Service They said my email accidently went to trash, and I do know that mistakes happen so that is not an issue. Then they said that they would have a customer service rep. contact me via email. It has been two days and I have not had anyone in ZonBase contact me in anyway what so ever. If there is any other information that I can send to help you help me for services paid for please let me know. It seems the only way that I can communicate with ZonBase is through Trust Piolet.
Tracey Williams
GBStarting my Amazon Business using ZonBase I signed up with ZonBase a few months ago and I can honestly say that the experience has been valuable, insightful and quality driven, as the software has saved me time and money with my product research and given more information than I could have obtained by myself. Now I can make clear data driven decisions about the products I choose to sell on Amazon, knowing that I have the support of the platform and team at ZonBase to guide me through each step in the process through to my Product Launch! Thank you ZonBase! 👌 Tracey
Manase
ZA5 Day Challenge - Zone Base Kevin's style of presentation i very engaging. In addition he comes across as someone who is really interested in helping his student/customer to make it
Del
GBI bought the course because they told… I bought the course because they told me that they do 90 percent of the job. But when it started they said if you want us to do this part pay this much. So apparently every step of the way if you don’t want to do it your self they will ask for money. So I didn’t even want to pay 1 cents more. I stop using it and I asked them since I didn’t even use anything from this course give me my money back and they denied it. Basically I spend $4500 for the course that I didn’t even touch. I asked my credit card company to dispute that but they denied it too because of the contract that I signed when I bought the course. So for anyone who look for an advice, make sure you know that you are responsible for your sales and everything it is not like what they say about they do everything.