Steve
GB1 Star for customer support/LACK THER… 1 Star for customer support/LACK THER OF. Had been using MuConvert for Audible and it was working great and as advertised, until one day I get a windows error "DWrite.dll is either not designed to run on Windows or it contains an error". Tried uninstalling/reinstalling with the same outcome. Screen shot the error and sent to "customer support" and got "we've received your issue and will reply" said reply was "you issue is fixed please leave a positive review, thank you". Yeah that's not happening cause MY ISSUE WAS NEVER RESOLVED!!! I'm hoping this will kick MyConvert in the but to FIX IT!!!
中村富男
JPI received a refund twice for the items… I received a refund twice for the items I ordered by mistake. It was a very polite response. It's a good company.
alejandro
ARThe program works perfectly The program works perfectly, it's a Little bit slow but it performs.!! People at muconvert are Great, Customer service accesible and fast response.
Bruce Given
CAIt Does Exactly As Claimed. It does exactly as advertised, Works well on a fast PC , Only reason I gave them 4 stars is the license renewal company Digital River some how forgot to renew my license and I had to wait a couple of days for them to sort out there mess , During this time I was contacted by the MuConvert twice to follow up to see if the my problem was resolved. Muconvert's customer support was excellent, Digital River’s customer support was second rate compared to them.
Sarah Spangler
DEIt works as intended It works as intended. The support answered quickly after I requested help with a rather strange problem. Their solution worked perfectly. I don't regret my purchase at all!