Greg V
GBAll about the customer service All about the customer service. The team efficiently helped switch a license from another member of the team, train me on the functionalities, and followed up to make sure I was comfortable. Bravo for doing exactly what they said they would do in exactly the time frame they said!
Gabriela Vallejo
GBFedmine review I've been really happy with the level of service and support from the Fedmine side of the GovSpend business. Leila Salim is OUTSTANDING - her research skills and familiarity with federal procurement are second to none. She's even help achieve some product enhancements based on our conversations and workflows. Highly recommend her and Fedmine.
Kira Marie Garay
GBFriendly and helpful- went a long way!! Luke was so friendly, so helpful and so encouraging. I couldn't have had a better experience :) Even better- Luke showed me specific ways to look for contacts and it resulted with a lead for me who responded to me the next day. A huge win! Very grateful for him! Mayra was sweet too and they both looked very professional. Thank you, Govspend team!
Sean Kirkwood
GBMy GovSpend Customer Support Experience My team and I have enjoyed the superior customer service that the GovSpend team, and Leila in particular, have provided. I have been working with them for approximately 28 months (going back to when they were FedMine), and I have been very pleased with their immediate response to customer needs and going above and beyond to provide effective solutions. Thank you GovSpend Customer Support Team!
Sam J
GBRegret my company buying this after a… Regret my company buying this after a month. My company didn't succeed using it. A lot of missing RFPs and the data was wrong or broken links in most cases. We use 3 other services concurrently alongside this. We keep find ourselves using the other services and wishing we didn't waste our time or resource with this oversold solution. You can pretty much do better with any other bid service besides this one.. Many holes and bad information. In hindsight I think most of the reviews are employees or paid reviews because they sound like the same person and refer to the "tool" as "Great!" and thank them so much! And then you read the real reviews that are anything but good. We won't renew the next go around even for $500.