Greg V
GBAll about the customer service All about the customer service. The team efficiently helped switch a license from another member of the team, train me on the functionalities, and followed up to make sure I was comfortable. Bravo for doing exactly what they said they would do in exactly the time frame they said!
David Philips
GBDo not buy unless you want to explain to your boss why you are wasting company money Regret my company buying this after a… Regret my company buying this after a month. My company didn't succeed using it. A lot of missing RFPs and the data was wrong or broken links in most cases. We use 3 other services concurrently alongside this. We keep find ourselves using the other services and wishing we didn't waste our time or resource with this oversold solution. You can pretty much do better with any other bid service besides this one. And then you read the real reviews that are anything but good. Wish I would have found this site before purchasing. Data and Rfp are all out of date and not updated. Big waste of money. Unfortunate!!!!
Thomas
GBI am extremely happy with my three-year… I am extremely happy with my three-year license to use GovSpend. The offering is fantastic in providing market and client insights, contacts, lists, and new revenue opportunities. The service from our representative Kelly Weed is equally wonderful, offering web meetings to assist us in receiving the full potential of their offering. GovSpend is a hidden goldmine if you focus time and work with your rep, and I highly recommend GovSpend.
Jared
GBBe Very Careful Be very careful with this company. They do an excellent job selling their platform. Once we signed up, we found the data to be lacking though. Within 60 days of singing up we tried to cancel the contract and were basically told that you signed the deal and now you have to pay, even though you aren't satisfied with the service. My advice, don't accept just a demo. Make sure you get access to search what you want to see and not just what they want to show you and request a fully refundable 30 day cancellation period. If they're not confident enough in their service to stand behind it for 30 days, is it really something you want to invest in? Don't make the same mistake as me. No unrestricted demo = no deal.
Sam J
GBRegret my company buying this after a… Regret my company buying this after a month. My company didn't succeed using it. A lot of missing RFPs and the data was wrong or broken links in most cases. We use 3 other services concurrently alongside this. We keep find ourselves using the other services and wishing we didn't waste our time or resource with this oversold solution. You can pretty much do better with any other bid service besides this one.. Many holes and bad information. In hindsight I think most of the reviews are employees or paid reviews because they sound like the same person and refer to the "tool" as "Great!" and thank them so much! And then you read the real reviews that are anything but good. We won't renew the next go around even for $500.