Sean Kirkwood
GBMy GovSpend Customer Support Experience My team and I have enjoyed the superior customer service that the GovSpend team, and Leila in particular, have provided. I have been working with them for approximately 28 months (going back to when they were FedMine), and I have been very pleased with their immediate response to customer needs and going above and beyond to provide effective solutions. Thank you GovSpend Customer Support Team!
Mike
GBGreat Resource Up to date and timely RFP issuance and specific for the industries we work with. Having up to date RFP's and access to the overall organizational spend, coupled with our proven sales process has brought in over $400K in new business to our organization.
Mark Hobbs
CAThis service isn't honest This service isn't honest. It's not transparent about the quality of the data. It is stale, inaccurate and is just a racket to collect. I was told I could get access before paying to make sure and I was then locked into making a payment. I pleaded my case but was told over and over that I had knowingly signed. There was nothing clear about the deal. It was so unclear it was basically a scam. My Canadian Credit card didn't work (works everywhere else) and I was threatened immediately with collections. I gave them another card and the charge was put through. I eventually became enough of a complainer, they refunded. Do not give up on getting your money back.
Heather Miller
GBGovSpend is the right choice! GovSpend provides a wealth of information and has been a valuable source in my day to day operations. Mariana has been incredibly helpful to me. She and the whole GovSpend team always go above and beyond to assist and are readily available to me any time I may need help. I would highly recommend them to anyone considering utilizing this tool.
Greg V
GBAll about the customer service All about the customer service. The team efficiently helped switch a license from another member of the team, train me on the functionalities, and followed up to make sure I was comfortable. Bravo for doing exactly what they said they would do in exactly the time frame they said!