Friendly and helpful- went a long way!! Luke was so friendly, so helpful and so encouraging. I couldn't have had a better experience :) Even better- Luke showed me specific ways to look for contacts and it resulted with a lead for me who responded to me the next day. A huge win! Very grateful for him! Mayra was sweet too and they both looked very professional. Thank you, Govspend team!

All about the customer service All about the customer service. The team efficiently helped switch a license from another member of the team, train me on the functionalities, and followed up to make sure I was comfortable. Bravo for doing exactly what they said they would do in exactly the time frame they said!

Kelly Week is aces! Kelly Week unfailingly solves all issues and requests that I bring her. A#1.

This service isn't honest This service isn't honest. It's not transparent about the quality of the data. It is stale, inaccurate and is just a racket to collect. I was told I could get access before paying to make sure and I was then locked into making a payment. I pleaded my case but was told over and over that I had knowingly signed. There was nothing clear about the deal. It was so unclear it was basically a scam. My Canadian Credit card didn't work (works everywhere else) and I was threatened immediately with collections. I gave them another card and the charge was put through. I eventually became enough of a complainer, they refunded. Do not give up on getting your money back.

My GovSpend Customer Support Experience My team and I have enjoyed the superior customer service that the GovSpend team, and Leila in particular, have provided. I have been working with them for approximately 28 months (going back to when they were FedMine), and I have been very pleased with their immediate response to customer needs and going above and beyond to provide effective solutions. Thank you GovSpend Customer Support Team!