My GovSpend Customer Support Experience My team and I have enjoyed the superior customer service that the GovSpend team, and Leila in particular, have provided. I have been working with them for approximately 28 months (going back to when they were FedMine), and I have been very pleased with their immediate response to customer needs and going above and beyond to provide effective solutions. Thank you GovSpend Customer Support Team!

This service isn't honest This service isn't honest. It's not transparent about the quality of the data. It is stale, inaccurate and is just a racket to collect. I was told I could get access before paying to make sure and I was then locked into making a payment. I pleaded my case but was told over and over that I had knowingly signed. There was nothing clear about the deal. It was so unclear it was basically a scam. My Canadian Credit card didn't work (works everywhere else) and I was threatened immediately with collections. I gave them another card and the charge was put through. I eventually became enough of a complainer, they refunded. Do not give up on getting your money back.

Fedmine review I've been really happy with the level of service and support from the Fedmine side of the GovSpend business. Leila Salim is OUTSTANDING - her research skills and familiarity with federal procurement are second to none. She's even help achieve some product enhancements based on our conversations and workflows. Highly recommend her and Fedmine.

Stop! Do not sign a contract with GovSpend Stop! Do not sign a contract with this company. Almost every single one of these leads are already free and available via another website. They will make promises to help - but do not follow through. They are better sales people than lead generators. I would highly advise not committing to any contract. If the service is so great - get a 30 day trial. If they won't stand behind it for 30 days - then is it really that good? Customer retention is horrible for a reason.

Great Resource Up to date and timely RFP issuance and specific for the industries we work with. Having up to date RFP's and access to the overall organizational spend, coupled with our proven sales process has brought in over $400K in new business to our organization.