Fedmine review I've been really happy with the level of service and support from the Fedmine side of the GovSpend business. Leila Salim is OUTSTANDING - her research skills and familiarity with federal procurement are second to none. She's even help achieve some product enhancements based on our conversations and workflows. Highly recommend her and Fedmine.

Be Very Careful Be very careful with this company. They do an excellent job selling their platform. Once we signed up, we found the data to be lacking though. Within 60 days of singing up we tried to cancel the contract and were basically told that you signed the deal and now you have to pay, even though you aren't satisfied with the service. My advice, don't accept just a demo. Make sure you get access to search what you want to see and not just what they want to show you and request a fully refundable 30 day cancellation period. If they're not confident enough in their service to stand behind it for 30 days, is it really something you want to invest in? Don't make the same mistake as me. No unrestricted demo = no deal.

My GovSpend Customer Support Experience My team and I have enjoyed the superior customer service that the GovSpend team, and Leila in particular, have provided. I have been working with them for approximately 28 months (going back to when they were FedMine), and I have been very pleased with their immediate response to customer needs and going above and beyond to provide effective solutions. Thank you GovSpend Customer Support Team!

All about the customer service All about the customer service. The team efficiently helped switch a license from another member of the team, train me on the functionalities, and followed up to make sure I was comfortable. Bravo for doing exactly what they said they would do in exactly the time frame they said!

Kelly Week is aces! Kelly Week unfailingly solves all issues and requests that I bring her. A#1.