My GovSpend Customer Support Experience My team and I have enjoyed the superior customer service that the GovSpend team, and Leila in particular, have provided. I have been working with them for approximately 28 months (going back to when they were FedMine), and I have been very pleased with their immediate response to customer needs and going above and beyond to provide effective solutions. Thank you GovSpend Customer Support Team!

The founder Jack Siney is a piece of trash. The founder Jack Siney is a piece of filth and a swindler. He ropes companies into contracts with false promises of prospects that don't exist and then provides nothing but dead leads. Don't walk. RUN.

Govspend Customer service The customer service from Jacob and the Govspend team has been exceptional.

Be Very Careful Be very careful with this company. They do an excellent job selling their platform. Once we signed up, we found the data to be lacking though. Within 60 days of singing up we tried to cancel the contract and were basically told that you signed the deal and now you have to pay, even though you aren't satisfied with the service. My advice, don't accept just a demo. Make sure you get access to search what you want to see and not just what they want to show you and request a fully refundable 30 day cancellation period. If they're not confident enough in their service to stand behind it for 30 days, is it really something you want to invest in? Don't make the same mistake as me. No unrestricted demo = no deal.

Regret my company buying this after a… Regret my company buying this after a month. My company didn't succeed using it. A lot of missing RFPs and the data was wrong or broken links in most cases. We use 3 other services concurrently alongside this. We keep find ourselves using the other services and wishing we didn't waste our time or resource with this oversold solution. You can pretty much do better with any other bid service besides this one.. Many holes and bad information. In hindsight I think most of the reviews are employees or paid reviews because they sound like the same person and refer to the "tool" as "Great!" and thank them so much! And then you read the real reviews that are anything but good. We won't renew the next go around even for $500.