Mark Hobbs
CAThis service isn't honest This service isn't honest. It's not transparent about the quality of the data. It is stale, inaccurate and is just a racket to collect. I was told I could get access before paying to make sure and I was then locked into making a payment. I pleaded my case but was told over and over that I had knowingly signed. There was nothing clear about the deal. It was so unclear it was basically a scam. My Canadian Credit card didn't work (works everywhere else) and I was threatened immediately with collections. I gave them another card and the charge was put through. I eventually became enough of a complainer, they refunded. Do not give up on getting your money back.
Sean Kirkwood
GBMy GovSpend Customer Support Experience My team and I have enjoyed the superior customer service that the GovSpend team, and Leila in particular, have provided. I have been working with them for approximately 28 months (going back to when they were FedMine), and I have been very pleased with their immediate response to customer needs and going above and beyond to provide effective solutions. Thank you GovSpend Customer Support Team!
Melanie Hilton
GBVery disappointed with this company Very disappointed with this company. Don’t even try this company
Gabriela Vallejo
GBFedmine review I've been really happy with the level of service and support from the Fedmine side of the GovSpend business. Leila Salim is OUTSTANDING - her research skills and familiarity with federal procurement are second to none. She's even help achieve some product enhancements based on our conversations and workflows. Highly recommend her and Fedmine.
Greg V
GBAll about the customer service All about the customer service. The team efficiently helped switch a license from another member of the team, train me on the functionalities, and followed up to make sure I was comfortable. Bravo for doing exactly what they said they would do in exactly the time frame they said!