I cannot praise this service enough I cannot praise this service enough. Never any trouble getting connected. Also, customer service is excellent. Talked to them via their instant messaging service when I needed to renew one of my routers. First-class!

Masters of the Internet Several times now, and again today, January 26 2022, I got excellent service from James at Hiddenrouter so some issues were solved and software was adapted. Both my routers, the premium and the budget giving outstanding performance the last couple of years, both in China and the Netherlands, plus the quick and extensive support makes this a 5star product

1st Vpn Router arrived and had nothing… 1st Vpn Router arrived and had nothing but problems cant login using firefox,chrome,internetexplorer,or edge. So a 2nd router arrived today and yet again the same problems. Dont waste your time or money iam sure there is better products onine. So take my advice and dont get burned as i have been twice now. You really suck big time sortout your useless product. The ball is truly in your court now !

Best router on the planet cheers James… Best router on the planet cheers James from the uk and all ur team that keeps it going 100%

Most excellent support Most excellent support. Had an issue with my router and James updated the firmware and helped resolve the issue. Above and beyond support. Very happy!