Most excellent support Most excellent support. Had an issue with my router and James updated the firmware and helped resolve the issue. Above and beyond support. Very happy!

1st Vpn Router arrived and had nothing… 1st Vpn Router arrived and had nothing but problems cant login using firefox,chrome,internetexplorer,or edge. So a 2nd router arrived today and yet again the same problems. Dont waste your time or money iam sure there is better products onine. So take my advice and dont get burned as i have been twice now. You really suck big time sortout your useless product. The ball is truly in your court now !

Masters of the Internet Several times now, and again today, January 26 2022, I got excellent service from James at Hiddenrouter so some issues were solved and software was adapted. Both my routers, the premium and the budget giving outstanding performance the last couple of years, both in China and the Netherlands, plus the quick and extensive support makes this a 5star product

Hidden Router and vpn service. This is a brilliant service. I bought the router and the vpn service and have never been let down by it. Any queries I have is answered within 24 hours. Very good service as I'm in UK and service run from America. James is amazing and nothing is too much trouble for him. Thanks for all there knowledge and assistance which is invaluable to me.

Fantastic service hands down. Fantastic service hands down. It’s a massive peace of mind knowing that I am safer when downloading movies etc. The best VPN around.