Shipping very slow and costly Very disappointed. Not only that the package is still in transit after two weeks, but it will be sent from US! This will mean that I will also have to pay the custom fees to have this finally delivered, whenever that will be. Sending from a warehouse in EU so the products could be delivered in a timely manner and shipping less costly, would be a great advantage.

Almost 5 stars I had no problem placing the order and receiving it. The only reason I do not give 5 stars is because the packaging was a little damaged. I was still able to use it however it seemed the product had leaked and the outside was yellowish. I really like the product and I will order again in the future. Hopefully at that time packaging comes in better shape.

It takes way too long for items to… It takes way too long for items to ship. I find it ridiculous that I placed an order for domestic shipping within the US over 7 days ago and it’s still sitting at its origin waiting to be picked up. My last order was lost in the mail. I will be finding an alternative that better handles logistics of their orders…I have never had so many issues with one vendor.

THE BEST Delivery within 5 days. Amazing product. Such a great price and quality of product. Instructions are clear and very simple. The smell is amazing and my hair has never felt better. I have very curly stubborn hair and wanted something to make my hair more manageable during the heat. My product did leak a bit during shipping but didn’t waste too much.

Great product Great product! This is wonderful and useful for a good straightening treatment without the expensive trip to the salon. I would look at videos first for the Unique Step kit because some of the directions are somewhat confusing due to wording.