One MAJOR safety issue Customers find the interface sometimes difficult. They have all kinds of questions and often can't download their pictures without asking for help. That is not the issue however. THIS is. Pictime is NOT safe. With 3-5 clicks, anyone with a bit of IT experience (or knows how to google) can access the full galeries without having to pay. The watermark is just an overlay and can easily be deleted. The worst? Pictime is aware, multiple photographers have raised this issue. They just don't do anything about it. Clients can steal their photos and you will never know.

Good BUT with one major issue It's generally a good online gallery. It looks nice, loads fast and is easy to share. However, I cannot rate it with more than 2 stars because there is a big issue. Every time I reorder my photos, I have to reload the browser. If I do not reload the browser, the new order of the photos will not be saved and I have to do it again. This means, when I order a wedding with 700 photos, I have to reload the browser countless times. I have addressed this issue almost two years ago, and they have still not come up with a solution which is very disappointing.

I was fairly happy with their gallery but… I was fairly happy with their gallery solution, so I did purchase an annual plan. The problem is I ended up finding something better (an all in one solution with sprout studio) and when I asked about cancelling and reimbursing the remainder of the plan that I am obviously not going to use it was too difficult for them to do. They get the the extra star because what they do have product wise is good.

The store front is beautiful.. proceed with caution The store front is beautiful. Missing many features compared to other host. Photobiz and Shootproof have stellar customer service and lot of features. I only have been serviced with chat not sure if they even have a customer service number. I have a cheer school with over seven hundred images, and they cannot tell me why no watermark is showing. Estimated wait time forty -eight hours. Proceed with caution...

Not worth it! Not worth it. I ordered a Magazine it came with 2 albums $101 for 5 staples pieces of basic paper. Real cheap. Tried to express my disappointment, but they said talk to the photographer. The company does not take accountability or try to come up with solutions to fix an “unsatisfied customer”. Hopefully this review helps prevent the next consumer from making a wasted purchase!