Found the software difficult to use and… Found the software difficult to use and ultimately pointless so decided to cancel a paid version. Now, funnily enough, Captcha doesn’t work, my master password comes up as incorrect and it keeps kicking me out making it impossible to cancel and today they take payment. Isn’t it interesting how much more difficult it is to cancel than to start a subscription with these companies!!

Outstanding too, great UX-UI and feature set Outstanding tool with user-friendly interface and solid set of capabilities. UX/UI design is great too. I´ll stick to this password manager for the time being.

I am totally converted to Bitwarden Long time user of Lastpass & was pretty happy with it but wanted to add a fingerprint reader into the mix to ease access to Windows as well as Lastpass. Adding the reader to Windows was simplicity itself. Getting Lastpass to accept it proved absolutely impossible!! SO I tried Bitwarden.... Very easy to create the account; it immediately was happy to accept fingerprints as well as Yubikeys and the export/import process of many hundreds of passwords etc into Bitwarden from Lastpass was accomplished in minutes, literally. Am now up & running on Bitwarden and can't fault it. In some ways it may not feel quite as slick on auto-filling passwords and usernames on websites but overall I find I prefer the way it works. Very impressed with it. Am now a Premium account holder with Bitwarden and will not be renewing my Lastpass account.

Awful Treatment I reached out to their sales team numerous times. The first time I received a response asking how many users were in my company. When I told them 23 they stopped replying. I was looking to switch us over from LastPass and it was evident that we weren't a large enough client for them to even get a response. We then contacted a competitor, received a reply within two hours, and had three calls with them to answer our questions and help us transition over. Beyond disappointed by their treatment.

Excellent password manager...which is free too... This one is great password manager. It is free technically as most features work without a subscription. App UI and addon UI are great. Need much more improvements like placing an icon on the username and password space for easy access instead of clicking and selecting on the addon.