Great User ID/Password Management Tool User friendly and working well. I love that it is secure in the cloud and available across all my devices. Bitwarden was recommended by a team member. I researched it compared to a few other Password Managers and noticed it had really good reviews across several sites including PC Mag. I am using the Chrome extension. I found a Bitwarden csv import template on Github.com. I set up the import parameters, imported a few, worked fine, and imported all the remaining data. Seamless. The tools available via the Chrome extension including password generator and 'auto fill' feature all work very well. Very happy with it.

A great password manager I started using it after migrating from LastPass. The experience for me is simple and great and never had any issues with it. After using the free version for so long by multiple devices and a lot of passwords, I decided that this company deserves my money and I could also use some premium features like TOTP and emergency access from contacts. 10$ a year is less that 1$ per month and it totally deserves it. Using the TOTP is seamless and convenient. I totally recommend it.

The best password manager The best password manager

Extremely bad user experience A year ago Bitwarden rolled out an update that made their desktop client unusable on Windows 7 machines. While one may argue this is a rather old setup, to instantaneously, without a warning, deny users access to their password is a poor business practice. A solution was shortly found - to use an older version of Bitwarden Portable. It worked fine for over a year, until today I discovered that their firewall blacklisted my IP address thus locking me out. This is just outrageous and undermines trust in the product. Paying customers must not be treated like that. I don't even know what to add here.

Awful Treatment I reached out to their sales team numerous times. The first time I received a response asking how many users were in my company. When I told them 23 they stopped replying. I was looking to switch us over from LastPass and it was evident that we weren't a large enough client for them to even get a response. We then contacted a competitor, received a reply within two hours, and had three calls with them to answer our questions and help us transition over. Beyond disappointed by their treatment.