Great product and even better service I experienced problems downloading the presets to the iPad version of Light Room. However my emails were responded to promptly, and help was at hand every step of the way. Alexa on the help team was outstanding and extremely patient trying to understand my issues. A great product and amazing online service, I highly recommend this product and company.

Great presets but not responsive to emails Have tried to reach them via email for the past 2 weeks, but they're far from being responsive.

Gamechanger for Lightroom Editing Got their complete preset bundle in a black friday sale. I was hoping for a little more effectiveness in my workstream with Lightroom (professional wildlife photography, see caplan_photography on Insta), but ended up with a completely new approach to editing my pictures. There is a lot(!) of good stuff there that gets your creativity going. Some minor redundancies, but with roughly 2000 presets, that is completely understandable and not really an issue. Can absolutely recommend it, and I was not even paid to say this!! :-)

EXCELLENT customer service! I needed presets really fast for some important pictures. I purchased 3 and got 3 extra for free. I made the mistake of accidentally purchasing the mobile preset instead of the desktop preset and I reached out to the company about it late at night. They responded to me TEN MINUTES after!!! And they gave me the preset I needed for desktop without hesitation and were very kind about my mistake. The presets are beautiful and work perfectly for what I needed them for! I will be purchasing more when the wedding season comes up!

Needed PayPal to get my money back Careful! Absolutely NOT serious!! Never received the presets I bought. They even never answered to the mail I’ve sent to their „support" email you can find on their homepage. As I said in the title I needed the PayPal Customer service to get my money back. Would rate no star if that would be possible.