One Cancellation...THEN an Ordeal One Cancellation...THEN an Ordeal . We had a home test scheduled for Wednesday, December 29th between 8 a.m. & 10 a.m. As 10 a.m. approached, we called them and they'd canceled the appointment without notifying us. Apparently the tester didn't want to travel to Sparta. Our niece had to reschedule her flight (she livea in Vancouver) to Monday, January 3rd. We had another home test scheduled that day between 8 a.m. & 10 a.m. At around 8:15 they called to tell us the yester came down with covid. We had to drive to Paramus NJ, about an hour east of us. We got there by 9:30 a.m. and tge testing was done by 10 a.m. We paid for the expedited test, with the test results promised to be sent out in "4 to 6 hours." We called all afternoon and at around 5:50 p.m. we were finally able to get the results. Yes, it was a tough time of year, with all the added restrictions, but this was a nightmare.

Delayed. Wrong info. Invalid QR code. Didn’t provide the result for the same day order until the next day after I reached out to them. The sex info of us got mixed up (fixed after complaint). My name was miss spelled (didn’t get any updated report for this). QR code on the report doesn’t lead you to your result. Not even a website.

My experience with Navus Health… My experience with Navus Health services was excellent. I needed a PCR test with the same-day service and the ONLY company that I found after a long internet search for such service was Navus Health. Moreover, the nasopharyngeal swab was performed at my location, by a very courteous, pleasant and punctual professional. Her name is Kristi Byer, and I highly recommend her and the company she represents. Many thanks for solving a difficult situation for me.

2 Thumbs Up Arrived when promised. Results when promised. Highly recommended service.

The service was excellent and fast The service was excellent. I booked an 8 am test she came 15 minutes early. A couple formalities a swap ( self administered) and i was done. Results back in under 4 hours. Delivered to my email in pdf format. So normal clinic say 1 - 3 days and we cant guarantee that!! If you need to travel use this service!!