This software will make you lose money We currently use OR As our main platform. We have run into many issues that caused us to lose Reservations and the Resolution from OR Was unsatisfactory. The latest bug has led to canceled reservations from VRBO remaining on the owner calendar and blocking out future reservations and there is no way for us to delete them.OR Is half baked Software at best. So far we incurred more losses from OR than benefits. We pay hundreds of dollars in annual fees to them but losses from blocks in the calendar which don’t represent true reservations have caused losses over $10,000 a year. There is no return on investment with the Software. Stay away.

The Gold Standard for Vacation Rentals I love this company. They are the GOLD STANDARD for professionalism in the vacation rental industry. The software is completely dependent on YOU and what you put into it. I used OR for several years just for the basics, never really taking the time to dig into the power of the platform--just using the templates and calendar basically. It works fine for that. When we bought a new vacation rental, I knew I needed to automate things and decided to invest some effort. I am a NON-TECHIE. I used the documentation (easy to read and extensive) and went step-by-step through the process. If I didn't understand something, I watched the videos or looked for a webinar. Or posted in the "Unofficial" Facebook Group which is an awesome resource. I got really stuck a couple times and reached out to the help desk, getting exactly what I needed within a couple hours. From really nice people! I managed to go live via API with VRBO (didn't even know what that meant), designed templates and triggers for customer communication that have revolutionized the way I do business, AND I even "built" my own website. Yeah!! It looks intimidating and, yes, it takes time. Plan on spending a couple weekends to start. More if you're building your templates from scratch. But seriously, if I can do it, anyone can. It's worth the effort!

An invaluable service for property rentals An invaluable service for folks in the property-rentals business is offered by the guys at OwnerRez. We were with them for a number of years until we recently exited the short-term vacation rentals biz after it was wrecked by COVID-19. For all aspects of getting organized in the rentals biz, we recommend OwnerRez without hesitation.