Very Disappointing Live chat guy cut off the chat when I challenged him too much about honouring their guarantee. They did not deliver in the time stated which goes against the guarantee, but would not admit it. I tried calling the support numbers but they don't work. My bad for not checking more thoroughly before using them. BE SMART! DON'T USE GSMLIBERTY!

Galaxy S4 from Fido - worked like a charm! Purchased the unlock code through PayPal, received it one day later by email (they had initially quoted 7-8 hrs but no big deal), entered the code in the phone and 2s later I was using a Bell Canada SIM card on an unlocked phone. Everything went flawlessly and I highly recommend GSMliberty.

Got the job done, best service available online. There were some minor technical issues in the process (some on my end and some on theirs), but the code worked like a charm and their customer service did everything they could to ensure that I was satisfied. I would recommend email or chat support over phone support if you have any issues.

NOT WHAT THEY SAY IT IS Delays and "server" issues blamed for terrible service and slow slow service. They say 24 hour support & ordering - but they only work Monday-Friday 9-5. Nothing can be done outside these hours...and it appears nothing gets done inside these hours too. I ordered days ago, and my code hasn't arrived. I'm trying to cancel, or get refund but who knows. Not impressed.

Extremely Happy and I highly recommend After 2 failed unlock codes from AT&T and another from a "free" unlock site, I gave in, signed up with GSMLiberty and sent my info and paid my fee. I got my code a couple of hours later but when I input the code following their step by step instructions but it failed. Seems my previous attempts altered some settings. Support sent me additional instructions which straightened out those settings and allowed the unlock code to work. I started out a little dismayed but after their great customer support, which also included a voice contact at one point, they provided what they said they would...and with Great Customer Support.