Suze
GBThis company has never ever failed me This company has never ever failed me. That’s saying a great deal as I order from them sometimes several times per month for years now. My order is always on time, in perfect shape, and so thoughtfully packaged. Ordering is a cinch. Also, if they are out of stock on an item, and you request them to advise you when the item is for sale again, they actually do follow through unlike some companies which will go un named. I love Beautylish. Not one complaint from me.
Nancy
CAI was very happy to find Christophe… I was very happy to find Christophe Robin hair products as well as Cle de Peau skin care and makeup. Both lines are pricey and worth every penny. Quality, quality and more quality. Great customer service and quick shipping wrapped up a great experience for me, a newbie to Beautylish
KH
GBI had ordered from Beautylish maybe a… I had ordered from Beautylish maybe a decade ago? Was fine hut this time? My order was processed & shipped quick! Like impressively quick! I was just ordering one palette but it arrived carefully & so cutely packed! Packed & signed in SF? I’ve always liked reviews & brands on the site but more by coincidence had not ordered in so long but definitely will not be long again.
Kristina Frazier-Henry
GBA company with consistent quality and delivery I have been a customer of this online retailer for 4 years. While they may take a bit longer to deliver, everything I’ve ever ordered from them has always arrived on time and in perfect condition.
spooky katt
GBserious inventory issues Firstly, customer service is typically top notch, shipping times lightening quick, and every order typically comes with a generous sample of something. HOWEVER, the reason for the 3 stars is because for the last year or two, not only are they no longer selling my favorite brands like Farmacy and Benefit, but all of the brands they DO have on offer seem to be of ridiculously pitiful inventory numbers. Nearly everytime I come to the site to pick up a new Sonia G brush and replace my staples, they're CONSTANTLY out of stock. Not only are they out of stock, but ill come back to check weeks if not months later and the items are *STILL* out of stock. New Tom Ford releases will be sold out within hours. (sometimes minutes) Beautylish used to be my #1 resource for beauty products for years, but unfortunately I can't even remember the last successful purchase I've made from Beautylish. I say this, bc what prompted the review in the first place, is I put the LA Mer foundation I was interested in (of course, the last one in stock) it allowed me to add it to cart, but then when I tried to check out, I was given the message that my foundation was out of stock. However the website still shows that there's one left. Super irritated at this point, I contacted customer service who assured me that they did still have it, but that I'd likely need to make the purchase over the phone. I just didn't think it was worth the effort at that point. Beautylish, you REALLY need to get a handle on your inventory issues, and with retaining our favorite brands. The loss of Benefit and Farmacy were major blows to my consumer confidence. I see that Beautylish has added many new expensive indie brands to the site that I've barely heard of, which is fine, but I'm less keen to throw their products in my cart as an add on, if I can't even shop for my basic trusted staples from dependable brands bc my shade is ALWAYS out of stock, and it takes virtually a decade to restock them, and then they're out again immediately?! Why would I want to purchase a lucky bag this year, if I know that beautylish clearly struggles to maintain basic inventory on the desirable items? Its all but a guarantee that my $75-150 bag will be overstock from brands I've never heard of before, bc that's literally all the inventory it seems you have. I understand that Covid was a colossal economic disaster for smaller businesses- ESPECIALLY beauty, so perhaps that's a major contribution to the aforementioned inventory/brand retention issues? Hopefully the issue gets fixed in the future, bc I would absolutely love to splurge again there. I really miss the beautifully wrapped packages the customer service and exquisite fude brush hauls.