Ryan Rannelli
CAFrom Missed Calls to Revenue Gains I've been a proud user of Base Nurture software for over a year now, and I can confidently say that it has revolutionized the way I manage my boxing gym in Burlington, Ontario, Canada. From consolidating all communication channels into one centralized hub to offering cutting-edge features, Base Nurture has become an invaluable asset to my business. One of the standout features that has made a significant impact on my operations is the missed call text back feature. Before using Base Nurture, I was shocked to discover that I was missing up to 80% of incoming calls every month, translating to tens of thousands in potential revenue loss. With this feature, I can now identify missed calls and respond promptly, ensuring that no opportunity slips through the cracks. The opportunities tab, designed similarly to Kanban or Trello, provides an intuitive and organized way for me to manage leads. What sets Base Nurture apart is its advanced automation capabilities for each pipeline. This has streamlined my workflow, saving me valuable time and allowing me to focus on what matters most – growing my business. Another noteworthy aspect is Base Nurture's exceptional reputation management. Since activating this feature, I've seen a remarkable increase in Google reviews—from 60 to 130 in just a few months. The platform's ability to enhance and maintain my online reputation has undoubtedly contributed to the positive growth of my gym. The webchat widget has proven to be a game-changer as well, generating over 350 inquiries in the past year alone. This was previously an unimaginable feat for my business. The ease of contacting leads through the integrated text message feature has further strengthened my ability to convert inquiries into loyal customers. I would also like to commend Farrukh and the Base Nurture team for their exceptional customer service. Farrukh has been a reliable point of contact, promptly addressing all queries and ensuring a smooth experience with the software. In conclusion, Base Nurture is not just a communication platform; it's a comprehensive solution that has significantly impacted the success of my boxing gym. With its powerful features, impeccable reputation management, and outstanding customer support, Base Nurture has earned my trust and loyalty. I highly recommend it to any business looking to elevate its communication and lead management game.