Good ordering experience, bad activation experience, great follow-up experience. The ease of ordering and delivery was great . . . however the product key delivered is not allowing the activation of Office 2019, as promised. Only temporary (2/5/20) use capable. I do not want to have to generate an account with Microsoft in order to activate this product, and when I ordered, it did not appear that would be necessary. 2/6/20 - Updating review to Excellent due to very positive response and experience to my initial review/experience. SP provided a unbound (to required Microsoft account) product key, which was my desire. SP immediately responded to my original review concern, stayed focused on understanding my need, and provided an acceptable solution. Thank you!

Great price Great price. Easy purchase and outstanding support and service. Have referred several others to this site. So far the lowest prices I have found. Will definitely look to Software Planet for future needs.

2nd time to purchase 2019 Office Pro binded to… Purchased 2019 Office Pro binded to Microsoft account. Second time to buy. BUY 2nd key for 2nd.PC .Received key immediately and installed without any problems.

I thought I was buying a standalone… I purchased a version of office 365. Could not get it to install right on my pc. Contacted the seller about this, they made it right by refunding me the cost of the software.

Invalid Key, No Response Key was invalid. It happens, no big deal. However, I contacted them multiple times for replacement key and never got a response. Edit: After several attempts I finally went through with Paypal refund. Seller did provide refund at that point so I did eventually get my money back.