I was a buyer of IT services in a past… I was a buyer of IT services in a past life for a big company. I looked at many hosting options to replace GoDaddy who wanted to charge me more for moving from Starlight to Cpanel (like that's my call?) and generally went to hell after Bob Parsons sold it, so I loaded up the truck and moved to MonsterMegs. Never a single regret. You get a very good value, great uptime, great features. However if you are running obscure applications or want handholding, you might want a local expert to augment the support. MM support is responsive but not omnipotent. MM seems to fit with very simple hosting or very experienced clients. Rock solid availability. Softlicious is a mindblowing capability if you've ever had to stand up an application. The technical support response time is very good, but if you are a total noob trying to do advanced things, hire a freelancer to help you.

Reliable, robust, fast and professional service I've been running the newirishart.com website for over 21 years and have had experience with a number of hosting providers but, from the moment I decided to move the website over to MonsterMegs, everything became so much easier. Along with achieving strong performance figures on Google's Lighthouse test (newirishart.com is content heavy, being 98% images) I also found their rapid response to any query to be professional and prompt. New Irish Art has been with MonsterMegs for a few years now and the experience and price is still the best.

The finest costumer service After many years of good and not so good experience with various hosting providers, my decision to stay with one is based on one thing: costumer service. MonsterMegs is not the cheapest, but is among the most reliable hosting, and their costumer service is where they shine the most. It is very responsive and people are very knowledgeable. I have never left waiting for an answer just to get a generic one. It always feels like I communicate with real people (like friends, if I may say so) who give their best effort to solve a problem. And they know how to solve it in the least needed steps!

I had very frustrating experiences elsewhere... I had very frustrating experiences with two other hosting services before I found MonsterMegs. They had a plan that fit me well at a reasonable price. I only raised one support ticket, and they helped me resolve that. Everything works great, and the sites are faster than the wind.

Great support and fast servers Not the cheapest, but that's not a bad thing. That extra dollar or two will get you outstanding support and fast/reliable servers. I drop a ticket and it's not only in a timely manner, but you get a very detailed and professional response. Whenever an issue or upgrade is coming, they will let you know in advance. My other big likes with MonsterMegs are that they try to stay up to date with the best technology and hardware. I think it was last year that they upgraded their CPU and RAM with very little to no downtime and it didn't raise my bill. Sweet deal I say! I love to stay hosted with a smaller company where they value you as a customer with a little personal touch to it.