
Beatrice Swärd
SELoving the app and postcard feature Loving the app and postcard feature, met so many new and interesting friends from around the world with an “old school touch”

Jordo
AUPossible scam Tried to send a " postcard" I have enough "credits" bit this mob want me to purchase more credits. This mob is nothing short of a scam. And should be investigated for fraudulent activity.

nicola Bacon
GBGreat site for making new friends around the world I have been on penpal.me for a few months now and have written to 1 person so far. The site is safe and secure, the postcards are great and I look forward to sending to more people soon.

Eric Baasch
DEwrote my first penpal.me postcard and… wrote my first penpal.me postcard and received a card real quick after - the physical postcard across the world is a nice way to interact and contact people with the same interests!

Diana Marmont
GBGreat idea, lousy support team So I’ve used the site for about 8 months now. It started off great. Met some interesting folks. But this month I had a few issues that required support. One card wouldn’t register (to notify sender it was received). Support told me “it should work”. Well, yeah it should but it didn’t. My reply asked the guy to forward it to someone who wants to help. Turns out there was a ‘glitch’ in their system that programmers were able to resolve. Yay! I was prepared to be happy. Their FAQ says if postcards aren’t marked received after 30 days to contact support and they’ll be re-printed and mailed again. Around the 20th of July, 2022 I mailed off 3 cards, two on the same day and a third a couple days later. All to USA addresses (which is also where I am). None have been received. I contacted support per their FAQ. Same unhelpful customer service person responds and tells me “some people don’t register their cards”. Well, yes but given their FAQ that’s not the response I expected. Added bonus, as I sent my last card I was down to a $1.45 balance in my credits which is just short of what’s needed to send a card. I had to reload credits in order to use them instead of just paying the difference. We’ll see if they’ll refund my purchase less that amount since they definitely aren’t honoring their side of the deal.