PenPal

433 Broadway, 10013, New York, United States
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3.90
Based on 10 Reviews

5

70.00%

4

0.00%

3

0.00%

2

10.00%

1

20.00%
About PenPal

PenPal is a social matching platform for building meaningful relationships with a physical touch. Members can chat, and create postcards digitally, that are then sent physically via mail without ever sharing their address publicly. How it works: PenPal is simple and fun! 1. Sign up and match with other members based on mutual interests. 2. Chat and create customized postcards online that will be sent physically. 3. Register every PenPal postcard with a unique emoji sequence to let senders know they arrived. 4. Your address is hidden securely behind your username at all times. PenPal revives the adventurous, fun and honest conversations of true pen pals. Share your unique interests and stories with new friends from around the world. Go get the pen pal you always wanted to have! Happy penpalling from the team at PenPal!

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Jannik
DE

Very safe site, well managed I feel like this site is very well managed and seems to remove all those weird people that spam you on all the other sites. You can find all type of people from all over the world and make great pen pal friendships! I've made two really close pen friends and wouldn't want to miss PenPal! The site is fun, friendly and fantastic - if you are looking for international friendships - this is a great place to start!

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Beatrice Swärd
SE

Loving the app and postcard feature Loving the app and postcard feature, met so many new and interesting friends from around the world with an “old school touch”

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Sara Meyer
PT

Best penpal website! Great website to meet new people and exchange postcards with each other. I use it for around two months now and was receiving postcards from the US, Japan, and Canada without problems! I was using some other pen pal websites before but there were a lot of scammers which is not the case in this one. Definitely recommend!

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Maud
DE

Great way to connect with new people! Really great way to connect with new people - and it's quite different to what is out there already. Getting a real postcard in the post from someone is such an awesome way to find out about someone's culture!

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Diana Marmont
GB

Great idea, lousy support team So I’ve used the site for about 8 months now. It started off great. Met some interesting folks. But this month I had a few issues that required support. One card wouldn’t register (to notify sender it was received). Support told me “it should work”. Well, yeah it should but it didn’t. My reply asked the guy to forward it to someone who wants to help. Turns out there was a ‘glitch’ in their system that programmers were able to resolve. Yay! I was prepared to be happy. Their FAQ says if postcards aren’t marked received after 30 days to contact support and they’ll be re-printed and mailed again. Around the 20th of July, 2022 I mailed off 3 cards, two on the same day and a third a couple days later. All to USA addresses (which is also where I am). None have been received. I contacted support per their FAQ. Same unhelpful customer service person responds and tells me “some people don’t register their cards”. Well, yes but given their FAQ that’s not the response I expected. Added bonus, as I sent my last card I was down to a $1.45 balance in my credits which is just short of what’s needed to send a card. I had to reload credits in order to use them instead of just paying the difference. We’ll see if they’ll refund my purchase less that amount since they definitely aren’t honoring their side of the deal.

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