Customer Support is Nonexistent Customer Support is Nonexistent. There is a chat, but no one replies to that - I have messages that are as "read" and unansweared. I've sent also few e-mails that were without answear too. I've tried joining their official group on facebook, but it seems no one manages that either and my invite is still pending. There is very large gap between the pro plan and the higher plan than that and that is a very big issue, as you can't buy credits without upgrading your plan. There are features described in the tutorials that are not available in the product anymore. Good product, but it seems that it was abandonned, not sure why.

I have been playing with copy.ai to… I have been playing with copy.ai to write professional posts in LI. I am using it as a research tool as well. I have found that it can pull copy from the internet around simple topics however if I want to do research and write on Carl Jung, universal symbols and branding it is unable to full source information. Overall, posting has become more regular and consistent using copy.ai

It's a great product but has a very bad… It's a great product but has a very bad team. Every other day it will stop working and the support team (including the founder, Chris Lu) has absolutely no idea about what's going on. They would just shamelessly blame this reason or that. Many times, (and they call it "accidentally") they ship bugs directly to the production. Seriously? Either they have ZERO skills for managing software or they're just irresponsible.

I experienced more problems with using… I experienced more problems with using the tool than enjoyed it. Main one was with quite delusional content it creates. Also from my point of view price is rather high for such poor quality Yet I need to admit that it make process of content creation quicker

Customer service is disaster. The app didn't work properly The copy.ai customer service is disaster. They had some technical issues taking a few days last month and as a premium user, I was contacting them several times to cancel my subscription and return the payment back as I wasn't even able to login into my account, not just use their service. They didn't reply at all. They don't care. I found a different and much more useful and better AI service. Don't waste the time with them!