Unfair Practices The company terminated us for something their owner agreed to previously and now stonewalled. They don't have to let us use the platform, but they are refusing to let me download my data and email content. Bad and deceptive business practices

90% of our agency clients use ConvertKit I run an email marketing agency and 90% of our clients use ConvertKit. It's by far our favorite tool to work in. Perfect balance between feature-rich while still being really easy to use for our less tech-savvy clients. To me, it's the best in the game.

I've been using Convertkit for years I've been using Convertkit for years, and It has always been a breeze to work with them. Customer service is always on standby to help you when you have questions. I switched to daily emails a year ago, and Convertkit never fails to deliver.

I signed up for a quick look at what…ticketing software I signed up for a quick look at what Convertkit offered because they promised a quick, easy ticketing solution. This was complete catfishing, firstly - you would have to do a ton of work to be able to do what they had expressly said was a core product. Then, they kept sending annoying messages. My normal unsubscribe through my email client didn't work - they kept sending them. Eventually, I had to go through a tedious logon process to change my preferences. I'm pretty sure this is not compliant with either GDPR or Canadian privacy law... and it suggests they are a bait-and-switch grindhouse. I don't know if there is anything they are good at, but I wouldn't even consider them, because I know they will keep spamming me to try sell something else.

Hours of work erased Writing for hours only to find out my work has been erased. Been pointed to "not open multiple tabs of convertkit", but that was not the case. Took their sweet time responding, and in the end they did nothing. Customer support was OK, sadly they are the ones taking the "shots" for the poor backend system that the higher ups invested in. Consider alternatives if possible, if not, make sure you copy everything in a notepad, because every other tool has an online saving option, but this one, despite saving over 20 times, didn't save once.