We have been using ConvertKit since… We have been using ConvertKit since 2021, but are now in the process of moving to someone else. We have between 1000-2500 subscribers on our list, and we pay $490/year. That's a lot of money when things don't work as they are supposed to. Lots of issues with rules not working as they should; some emails get sent out to more people than it's supposed to; some email are not sent to the right people; sometimes I have issues with clicking simple buttons, like today when I was unable to unsubscribe a few cold subscribers. On the chat there's only a bot, and you have to wait a long time for a human. When we first joined, there was always a human and they were very fast answering your questions. These days it seems like they don't know what my issue is.

90% of our agency clients use ConvertKit I run an email marketing agency and 90% of our clients use ConvertKit. It's by far our favorite tool to work in. Perfect balance between feature-rich while still being really easy to use for our less tech-savvy clients. To me, it's the best in the game.

I signed up for a quick look at what…ticketing software I signed up for a quick look at what Convertkit offered because they promised a quick, easy ticketing solution. This was complete catfishing, firstly - you would have to do a ton of work to be able to do what they had expressly said was a core product. Then, they kept sending annoying messages. My normal unsubscribe through my email client didn't work - they kept sending them. Eventually, I had to go through a tedious logon process to change my preferences. I'm pretty sure this is not compliant with either GDPR or Canadian privacy law... and it suggests they are a bait-and-switch grindhouse. I don't know if there is anything they are good at, but I wouldn't even consider them, because I know they will keep spamming me to try sell something else.

Easy 5 Star Product This is a 5 star product through and through. I’ve used 21 different email marketing tools over my career and ConvertKit is the best. They have the easiest writing experience, advanced automation features, every tagging, segmenting, form, and tracking feature you could wish for. Plus their creator network program actually helps you build your email list with highly relevant leads.

The most important marketing tool I have! I highly recommend ConvertKit for email marketing, newsletters, and email automation. The level of detail and functionality it offers is unmatched. I've been a customer since 2015 and have built a significant readership and made hundreds of thousands of dollars thanks to ConvertKit's features. The guides available make learning to use ConvertKit straightforward, making it a fantastic tool for both beginners and experienced professionals. It's far and away the best marketing platform for content creators!