Rick Staton
GBReally difficult to learn and use all… Really difficult to learn and use all the functionality. Calendar sync with Saleforce is most difficult. The uploading of business cards into Salesforce also needs lots of work, have to enter in the company name almost 100% of the time.
No
GBUnlike Linkpoint360 Unlike Linkpoint360, there is no pop up notice when someone reads your email. Its strange I have to go on their site to look at a list of all the email address that has ever read my email.
Norm
GBSlow to respond Slow to respond, drop downs don't disappear and get in the way of entry, takes longer to submit updates than Salesforce for Outlook.
El
GBOngoing issues Ongoing issues with the Gmail version, ongoing issues with Outlook version. Lack of easy connections (used to be able to get list of open cases by opening suggested contact in side bar, that is gone), have to search fairly exactly, and lots of general frustrations.