Non-existent customer support Non-existent customer support - NO RESPONSE!!! Emailed on June 17, an issue with UltraDefrag along with screenshots and diagnostic information Follow-up on July 4th Have paid for multiple versions over the years but this one was my last since I suspect the company is going out of business. All I get is automated emails saying: "Dear customer, Thank you for contacting us! We will review your request and respond to you within 3 business days." Not true!

I have used UltraDefrag for years I have used UltraDefrag for years. It has only improved with age.

Absolutely no customer support Absolutely no customer support. Even Fastspring screwed up by sending me a blank URL for the download. None of my many emails to you, Fastspring, and Dimtri were responded too. In my research I discovered that this same scenario happened in 2020 when I first bought the product. It took until three months until November to get the product. I do not plan to upgrade in the future due to these two scenario that left me very angry.

You guys are 2 paranoid about pirating You guys are 2 paranoid about pirating; it would be nice to get an install copy so when I format my SSD (as I occasionally do); I won't have to beg borrow or steal?

Virtual Machines (Windows 10, Ubuntu) work more faster UltraDefrag 10 works well on Windows 11 22H2 beta, also with Hyper-V Virtual Machines. I use SSD. Virtual Machines (Windows 10, Ubuntu) work more faster after the defragment of vhdx. I strongly recommend this useful software. Thank you so much for your products!