Run far away First off, Uber Driver service have the worst customer service then came along Autzu who decided to piggyback on Uber to provide rental cars for Uber drivers. The problem with Autzu it’s a carbon copy of Uber. It’s like a perfect marriage between Autzu and Uber. Two of the worst get together decided to make people life hell. To me, it appears their app built by the same developers, supported by the same customer service agents. Everything feels and sound the same. It’s even quack the same. I booked for rentals month in advanced, every day just two hours before my pickup time, my rental reservation get cancelled and I get text messages followed by phone calls from agents with lies after lies like System glitch, Uber dealing with huge backlogs not updating our vehicles on time, your booking will continued to be cancelled since you are new driver, and your active vehicle threshold less than 21% until you reach more than 40% threshold of active / available vehicles. Total BS. Stay away from both Autzu and Uber, find something else better do. In fact, considering all this, flipping a burger at a burger joint ain’t that bad. Bunch of offshore liars.

Rip off charge you on the fine print Rip off charge you on the fine print. Bad experience do not recommend it at all.

Unfairly charge poor uber driver Autzu is very bad rideshare providing company at uber platform. It's reasonable to start renting their car for uber . But you do not make money . You loose money at the end . They are very unfair with poor uber driver . They overcharge driver most of the time and never admit their mistake . They have lack of communication with uber . All mistakes they blame driver and rip off driver with overcharge . I had recent bad experience with them its not worth to rent vehicle gor uber . They are not fair with their driver and rude .

Exquisite Service The customer service crew is absolutely phenomenal.All the girls that work there are truly the example of top class customer service .

All car smell bad All car smell bad, and there are many issue with car you can hear noise breaking system or absober system. Don’t use the Autzu. I booked by mistakenly 1 week day didn’t give it to back my money so I had to drive their car for 1 week. I tried 4 different car all of them same. I have never seen like this company.