If you write legitimate bad reviews they blackmail you I feel compelled to share my recent experience with Kadence, as it has been incredibly disappointing and frustrating. Until just an hour ago, I served as the copywriter and administrator for a website. However, my employment abruptly ceased when a colleague, whom I worked alongside, posted a fair and legitimate review. In response, Kadence deactivated our license without any prior communication or consent. This action felt like a form of blackmail, leaving us feeling helpless and betrayed. It's a cautionary tale for anyone considering using this theme. If Kadence encounters an issue they're unwilling to address, they resort to deactivating licenses, resulting in the loss of countless hours of work. What's worse, if you dare to share your negative experience, they may even go so far as to refund you without your request, effectively silencing your voice. I urge others to steer clear of this theme at all costs. With 16 clients under my belt, three of whom rely on Kadence, I've encountered the same technical issues repeatedly. I've had to advise them to withhold their complaints until I can redesign their websites using a different theme. It's a situation I wouldn't wish upon anyone, and I hope my warning prevents others from falling into the same trap. They say it's not a blackmail, but my client shown me the email where the founder blackmailed him to disconnect the licence and refund him for the review and because he refused to fix the errors in the backend that are clearly visible on any computer. Open a page in edit mode and press F12 and you will see all the react.dom.min.js deprecated files. They simply do not want to invest money and pay dev to fix a bad bug and prefer blackmail and disconnect good people and users from their trap. Kadence is a real trap. You can be ok if you dont discover serious damaging bugs. If this means working on it to find a fix they will blackmail you and disconnect your licence. Be careful people. This is not the first time that bad things happens with Kadence.

Absolutely not suitable for photographers I had a great experience with the support team; they are truly fantastic people. However, my experience with the management and decision-makers, the founders of the theme, was extremely disappointing. The management of galleries slows down the backend also increase the DOM, and there have been ongoing issues that hinder the styling work of the website because the theme triggers JavaScript calls to the server, which the support team cannot replicate, but my team, Rank Math, and my host's team and Codeable team can see. They deny the problem exists simply because they can't replicate it on their computers, leaving you on your own with hours and days of extra work due to the slowness. The theme owner acknowledges that they can see the warnings clearly displayed in the Chrome console. However, they are unable to replicate the slowness on their computer due to the high number of warnings, which are calls triggered by JavaScript when the Kadence plugin is activated. Their testing is limited to a few blocks on their computer, rather than using reusable blocks or the approximately 10 blocks that many photographers might have on their pages. Consequently, backend work will be exceedingly challenging. Making even simple adjustments such as modifying tests, inserting images, or changing prices in packages can take hours. Despite being aware of the JavaScript calls to the server caused by their code, they claim they cannot replicate the slowness on their backend. Trust me, this situation is incredulous and far from amusing. I reached out to Codeable, and they confirmed that the issue stems from Kadence, as RanK Math team and my host already stated it. Codeable quoted me a price of at least $3000 to fix the problem, but this is something that the Kadence team should take responsibility for and invest in rectifying, as it is clearly an issue with their code. I can substantiate this claim by disabling all other plugins except Kadence, and when Kadence is deactivated, no issues arise. Remember that many calls to the server can be interpretated by your host as dos attack and not only slow your on backend. If your host have some dos protection you need to disable when you work your backend. Thanks to Kadence. With Kadence, incorporating a lightbox with arrows into block images is not possible. This feature is unlikely to be implemented in the future. While you can have it for gallery images using their advanced Kadence images, the same functionality with arrows is not available for images within blocks. Therefore, resorting to a third-party plugin becomes necessary, as I have been doing. However, integrating YouTube videos into an embed pop-up is problematic because they are opened using Kadence JavaScript, which must be disabled to enable such a basic feature. Currently, I prefer to forget video embedding until I find a solution, rather than compromising the user experience by abandoning the option to open images in blocks via a lightbox. They blame you to temporary disable some of their lightbox js so you don't have the right to ask a solution to embed the video. In their opinion you have to stay without lighbox for your block images. Yet, this is now a basic feature on every themes If you encounter numerous issues with margin, padding, and spacings, you may be criticized for opening too many tickets. However, the fact that you're compelled to open multiple tickets is a consequence of the theme's deficiencies in terms of customization, optimization, and speed. Another example is the Largest Contentful Paint. When navigating from one page to another on mobile by selecting a menu item, it takes over 3 seconds (bad for google and users), not due to images, but because of the incorrect way the plugin loads fonts. They are loaded before the initial content paint, causing delays each time you transition between URLs. They may attribute this delay to unoptimized images, but I can demonstrate otherwise. This issue doesn't occur in the live theme I still possess (where i have exact same images), but it persists in Kadence, which is still a work in progress on my staged website. A part the google metrix (good with rocket and perfmatters) the pages and urls are opened after 3 seconds on mobile and in less than 1 second in my actual website (where I still have flothemes). A Codeable dev confirmed the problem is related to the way Kadence loads the fonts in local. Very bad for your seo. Opening 46 tickets (many are bugs of the theme they refuse to fix like the call to server) clearly shows how bad is the theme even to supply to the very basic things. Everybody should know that be aware about Kadence. The refund they gave me was a blackmail as I haven't removed the review and they discontinued my licence, rather than fix things. Stay away form Kadence!

Great customer service in my experience I've opened tickets numerous times for website fixes and have always had prompt and helpful replies.

I love it I love it. Been using it for a year. It’s fast and reliable, and has really nice blocks and stylish features (like their dividers!). I have the Pro plan, and to me it’s definitely worth it. The customer service is excellent, which is super important for me (who had to learn Gutenberg quickly with no technical expertise). Definitely recommend Kadence!

Kadence a complete success ... At the moment I have the Full Bundle from Kadence and I am very excited about it. Blazing fast theme, endless amount of blocks for Gutenberg, absolutely no problems with other plugins I use. I've tested many themes and plugins for Gutenberg from other vendors and always found some incompatibility. In the interest of fairness, I won't mention any names. I may switch to the lifetime bundle soon, as I will be sticking with Kadence for the long term. Many thanks to the team at Kadence for this excellent work and quick response time if you ever have a question. To all a successful and healthy year 2023 Banchon de la Rosa