Horrible and untrustworthy cashgrab. I have wasted my time and have been using their desktop app for almost a year now, I was very satisfied with the reports they were giving me on the management of my own time and kept saying that their solo free forever plan with no billing or "professional" features would still allow you to see in which apps you spent most of your time. They even still have that as an argument over why you should pick them over the competition, and it's still currently on their "pricing page". However to my surprise, they silently removed all the good features from solo (the free plan), limiting your access to your own tracking data to an unreadable timesheet that provides absolutely no insight to where your time is spent... With no way to even see the reports you had seen in the past, making all your past and future data completely useless... After confirmation from their customer support about the silent feature cut I have now moved to Toggl instead. Let's hope they have some respect for their future customers at least...

Almost brilliant None of your great qualities matters if you fail to keep your word. I have had members disappear from the team, time tracking records vanish and data get lost. Worst of all, when moving a team member into the team we lost all her time-tracking data - something you explicitly state in your message would not happen. These are fundamental issues. Having said all of this, i still choose to use the platform as i think it is brilliant when it works. It integrates straight into Trello and Xero and helps me manage my teams' performance as well as invoice clients.