Gladly

Montgomery St 1, 94104, San Francisco, United States
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About Gladly

Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging. Gladly powers some of the most innovative consumer companies like JetBlue, JOANN, and TUMI to deliver exceptional customer experiences and makes customer service a competitive advantage. Based in San Francisco, Gladly was founded in 2014 and is privately backed by industry leaders including Greylock, GGV Capital, NEA, Glynn Capital, FutureFund, and JetBlue Ventures.

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Holly Alexandra
US

This reseller website has stolen my… This reseller website has stolen my photos and is listing my handmade products at an outrageous markup without my permission. They are harming small handmade brands and reselling larger retail brands at nutty markups like $25 for a bath and body works lotion. Their shipping times are crazy long because once you buy from them they are buying from us and have to build in extra time for that. I can only imagine how terrible their customer service must be given the products don't have descriptions or specs listed. This misrepresentation of our brand is dangerous for us as we try to grow a small handmade business.

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